Overview
Catering Manager - Kommetjie, Cape Town. Our client is seeking a full-time talented and experienced Senior Catering Manager to oversee all aspects of a kitchen, dining room, and customer service operation. The role requires an innovative, hands-on approach in culinary leadership, stock management, staff supervision, and customer relationship management.
Responsibilities
- Kitchen management: plan, direct and supervise food preparation and culinary activities; ensure compliance with health and safety regulations; develop and maintain standard recipes to ensure consistent quality; monitor food costs to achieve budget targets.
- Stock management: order and maintain inventory levels of food and kitchen supplies; conduct weekly stocktaking and manage suppliers to ensure timely deliveries; optimize stock rotation and minimize waste; keep to pre-set meal specs.
- Staff supervision and training: recruit, train, and supervise kitchen staff; set work schedules and ensure adequate staffing levels; foster a positive work environment and provide coaching and feedback.
- Customer accounts management: build and maintain strong relationships with customers; handle customer inquiries, feedback, and complaints promptly and professionally; ensure a high level of customer satisfaction through excellent service delivery.
- Function and event coordination: plan and execute catering for functions and events, collaborating with clients to customize menus and meet specific dietary needs; coordinate logistics, including staffing, setup, breakdown, and decor.
- Quality control: maintain high standards of food quality, hygiene, and presentation; conduct regular inspections and implement corrective actions as needed; stay updated with industry trends and incorporate new techniques and recipes.
Qualifications
- Laundry and coffee shop experience preferable
- Proven experience as a Chef or Kitchen Manager in a similar establishment.
- Strong leadership and managerial skills with the ability to motivate and develop a team.
- Excellent organizational and multitasking abilities.
- Solid understanding of culinary techniques and kitchen operations.
- Knowledge of food safety and sanitation regulations.
- Exceptional communication and customer service skills.
- Degree or certification in Culinary Arts or Hospitality Management is a plus.
- Availability to work evenings, weekends, and holidays as needed.