Case Worker

BaptistCare; Newcastle; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading care organization in KwaZulu-Natal, Newcastle, seeks a dedicated Case Worker to provide support and clinical case work within a trauma-informed care framework. The ideal candidate will have at least a Diploma in Community Services, Social Work, or Counselling, and experience with clients affected by Domestic and Family Violence. This role requires excellent communication and case assessment skills. Join us to transform lives and help those in need with meaningful support and care.

Benefits

NFP salary packaging benefits

Financial retail and lifestyle discounts

In-house learning and development programs

Employee Assistance Program (EAP)

Qualifications

• Experience working in case work or counselling roles with women, children, and young people who have experienced Domestic and Family Violence.
• Extensive experience working in a trauma-informed client-centred way.
• Current drivers licence required.

Responsibilities

• Provide high-quality trauma-informed case management services.
• Collaborate with local services and stakeholders.
• Maintain records and ensure compliance with standards.

Skills

Excellent communication skills

Risk assessment

Trauma-informed care

Collaboration

Relationship building

Education

Diploma in Community Services, Social Work or Counselling

Job description

Key Benefits:

Schads Level 3 plus super and NFP salary packaging benefits

Financial retail and lifestyle discounts and benefits

Access to in-house learning and development programs to assist your career growth

Access to family friendly benefits like our wellness programs and Employee Assistance Program (EAP) - Independent confidential counselling service

About the Role:

Your role as Case Worker is to provide the highest possible standard of support and clinical case work to clients within a trauma informed care framework.

You will deliver high-quality trauma-informed case management services to clients working collaboratively with local services and stakeholders. Responsibilities include holistic support referrals education group work team planning maintaining records and ensuring compliance with standards and policies.

Our team works together to create trusted places where people gather community is strong and lives are transformed. We walk with each person to understand the unique circumstances of their life and we empower them to live well through practical and reliable support.

About You:

Essential Qualifications & Experience

• Qualifications in Community Services Social Work Counselling or other relevant fields (Diploma minimum)
• Experience working in case work or counselling roles with women children and young people who have experienced Domestic and Family Violence
• Experience in social or community work counselling and group facilitation
• Extensive experience working in a trauma informed client-centred way
• Holds a current and valid Working with Children Check
• Current drivers licence required

Essential Competencies

• Models & promotes BaptistCare vision purpose and practises & leads others aligned with our Shared Values
• Excellent communication skills verbally and written
• Advanced skills in risk assessment and case work relating to Domestic and Family Violence
• Demonstrated ability to be self-motivated but also work collaboratively as part of a wider team
• Demonstrated ability to develop and maintain relationships with a wide range of key stakeholders services agencies departments and government and non-government organisations
• Actively engages in clinical supervision and line management

Ready to turn compassion into action Join our team as a Case Worker and help transform lives!

About Us:

We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose Christian care organisation we are committed to providing exceptional support and services across Australia. Together with Baptcare (VIC TAS SA) and Baptist Care SA we employ over 12000 dedicated employees and support over 38000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage our passion and our priority are the customers we strive to deliver care as it should be with people right at the centre.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.

Successful applications will be subject to a variety of background checks.

BaptistCare Transforming lives by expressing the love of Christ.

Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.