Business Support Officer

The Legends Agency; Cape Town; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A dynamic recruitment agency in Cape Town is seeking a Business Support Officer to strengthen operations. You will manage payroll and compliance, ensuring processes run smoothly. Ideal candidates should have over 2 years of experience in a business support role, preferably within recruitment. Strong attention to detail and proficiency in Microsoft Office are essential. This role offers a market-related salary and remote flexibility.

Qualifications

• 2+ years' experience in business support, operations, or compliance.
• Experience in recruitment or professional services preferred.
• Strong understanding of payroll and timesheet processes.

Responsibilities

• Manage payroll processes ensuring accuracy and timely delivery.
• Administer timesheets and resolve queries from clients and candidates.
• Ensure compliance with right-to-work checks and documentation.

Skills

Business support experience

Payroll management

Compliance knowledge

Attention to detail

Proficient in Microsoft Office

Tools

CRM software

Microsoft Excel

Job description

Overview

Business Support Officer

Be the backbone of a growing recruitment business, drive operations, payroll & compliance

Remote | Recruitment Sector | Market-Related Salary | 9am- 6pm

About Our Client

Our client is a specialist recruitment company focused on Interim Management and Executive Search. With a strong network spanning multi-level, multi-sector talent up to C-Suite, they support organisations in achieving strategic goals through high-quality placements. The company is in a growth phase, offering a dynamic and collaborative environment with real impact potential.

The Role

Business Support Officer

This is a vital operational role, supporting the smooth delivery of recruitment services. The Business Support Officer will handle payroll, compliance, and timesheet management while offering hands-on support for vendor management and recruitment operations. If you're organised, detail-focused, and thrive in a fast-paced setting, this is a chance to shape and improve key business processes.

Key Responsibilities

• 2+ years' experience in business support, operations, or compliance (ideally in recruitment or professional services)
• Manage and execute payroll processes, ensuring accuracy and on-time delivery
• Administer timesheets, resolving queries from clients and candidates
• Ensure full compliance, including right-to-work checks and documentation tracking
• Support recruitment consultants with daily operations and process improvements
• Submit candidates through vendor management systems and recruitment frameworks
• Assist with ad-hoc projects aimed at improving efficiency and operations
• Maintain accurate reports, records, and process documentation

About You

• 2+ years in a similar operations, support, or compliance role
• Experience in recruitment or professional services (preferred)
• Strong understanding of payroll and timesheet processes
• Knowledge of compliance standards in recruitment or public sector frameworks
• Proficient in Microsoft Office (especially Excel, Word, Outlook)
• Comfortable using CRM or recruitment software
• Exceptional attention to detail and organisational skills
• Strong communicator with a proactive, adaptable mindset