Business Optimisation Process Facilitator

ProProcess; Johannesburg; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading business solutions provider in Johannesburg seeks a Business Optimisations Facilitator to document processes, analyze workflows, and collaborate with stakeholders. Ideal candidates will have experience in business process modeling, excellent communication skills, and a detail-oriented approach. This role requires adaptability to changing priorities and strong problem-solving skills, contributing to innovative solutions in a dynamic team environment.

Qualifications

• 3-5 years' experience in business process modeling/workflows.
• Excellent written and verbal communications.
• Detail-oriented and methodical approach to work.

Responsibilities

• Document business processes, workflows, and procedures.
• Support the collection and analysis of data.
• Assist in analysing existing processes for improvement.

Skills

Leadership

Project Management Skills

Analytical Skill

Change Management

Stakeholder Management

Communication Skills

Problem-Solving Skills

Attention to Detail

Adaptability

Education

Grade 12 Matriculation

Bachelor's degree in business administration

Job description

Position Overview

ProProcess is seeking a dynamic Business Optimisations Facilitator to join our team. In this role, you will collaborate with Key Departmental Stakeholders to Understand the ‘As Is’ and “To Be” mapping of departmental processes and how these cross-pollinate collectively to drive Business excellence. Data capturing these version-controlled Workflows into a finalized Stream as an end output of Automation of these Wokflows for the organization as a whole.

Responsibilities

• Process Documentation: Document business processes, workflows, and procedures using BusinessOptix.
• Data Collection: Support the collection and analysis of data related to business processes, including gathering input from stakeholders and attending workshops.
• Analysis Support: Assist in analysing existing processes to identify areas for improvement, inefficiencies, or bottlenecks, and assist in developing recommendations for optimization.
• Requirement Gathering: Collaborate with stakeholders to gather business requirements and understand user needs.
• Documentation Management: Maintain accurate and up-to-date documentation of process maps, requirements, and other project-related materials, ensuring version control and accessibility for stakeholders.
• Communication: Communicate effectively with team members, stakeholders, and other relevant parties to provide updates on progress, gather feedback, and address any issues or concerns
• Administrative Tasks: Perform various administrative tasks to support the smooth operation of the business process team.

Qualifications & Experience

• Grade 12 Matriculation (Requirement)
• Bachelor's degree in business administration, Management Information Systems, Computer Science, or related field (Advantageous)
• Business Analysis certification (Advantageous)
• Agile certification (Advantageous)
• 3-5 years' experience in business process modeling /workflows
• Excellent written and verbal communications
• Detail-oriented and methodical approach to work
• Adaptability to changing priorities and project requirements
• Exceptional time-management and problem-solving skills

Key Requirements

• Leadership
• Project Management Skills
• Analytical Skill
• Change Management
• Stakeholder Management
• Communication Skills
• Problem-Solving Skills
• Attention to Detail
• Adaptability

Join our team at ProProcess and contribute to our mission of delivering innovative modular solutions with excellence. Apply now to be part of our dynamic team!