Overview
The primary objective of this role is to assume leadership in the Business Analyst Practice and collaborate closely with a team of Business Analysts to strengthen and refine this function. Permanent, Centurion based
Responsibilities
- Defining the methodologies, techniques, and tools that Business Analysts (BAs) should use to gather, document, and analyse business requirements.
- Establish a set of standards and best practices for performing business analysis.
- Facilitating workshops, collecting, and documenting business requirements.
- Analyse data, processes, and systems to identify areas for improvement or optimization.
- Encouraging collaboration and effective communication among BAs, other departments, stakeholders, and project teams.
- This can include regular meetings, knowledge sharing.
- Providing templates and guidelines for documenting requirements, process flows, use cases, and other relevant business analysis artifacts.
- Ensuring that business analysis activities align with project management processes and timelines, helping to define and prioritize requirements for projects.
- Act as Change Manager, coordinating changes within the ST Admin environment.
- Organize and lead CAB (Change Advisory Board) meetings within ST Admin and represent ST Admin in Group CAB meetings.
Qualifications and Experience
- BCom / BSc degree or equivalent qualification
- Minimum of 5 years' Business Analysis experience in the financial services industry (preferable Short-term insurance)
- Minimum of 2 years Team Leadership experience
- 5+ years' experience of Microsoft technologies (Windows, SharePoint, MS-, MS-Teams, Power Apps, etc.).
- Integration knowledge (API design, integration between on-premise and cloud and multiple service provider platforms)
- Knowledge of Infrastructure concepts such as virtualisation, VPN, Cloud etc