Business Analyst (Healthcare)

Paracon; Bellville; Hybrid; ZAR 350 000 - 550 000; Full time

Job summary

A leading consulting firm in Bellville is seeking a Business Analyst to serve as the strategic bridge between business and technology. The ideal candidate will need at least 4 years of experience and an IT-related qualification. Responsibilities include engaging with stakeholders, conducting requirements gathering, and supporting the delivery of technology solutions. This role requires adapting to hybrid working conditions and excellent communication skills to ensure successful collaboration across teams.

Qualifications

• Minimum 4 years’ experience as a Business Analyst.
• Proven experience working in cross-functional Agile or hybrid project environments.

Responsibilities

• Engage with business stakeholders to understand processes, objectives, and challenges.
• Conduct end-to-end requirements gathering, analysis, and documentation.
• Facilitate workshops, interviews, and business engagement sessions.
• Work closely with project managers, developers, testers, and operational teams.

Skills

Requirements gathering

Stakeholder engagement

Agile methodologies

Process mapping

Education

IT-related qualification (degree or diploma)

Job description

Purpose of the Role

The Business Analyst will coordinate business analysis activities and serve as the strategic bridge between business process understanding, requirements gathering, and the development of technology solutions. The role ensures that business needs are clearly understood, documented, and translated into functional specifications to support effective delivery of software and operational improvements.

Key Responsibilities

• Engage with business stakeholders to understand business processes, objectives, and challenges.
• Conduct end-to-end requirements gathering, analysis, and documentation.
• Translate business needs into detailed functional and technical specifications for development teams.
• Facilitate workshops, interviews, and business engagement sessions.
• Work closely with project managers, developers, testers, and operational teams to ensure successful delivery of solutions.
• Support the development lifecycle by clarifying requirements, validating solutions, and managing change requests.
• Perform process mapping, gap analysis, workflow design, and problem analysis.
• Assist in testing activities such as creating test cases, validating functionality, and supporting UAT.
• Ensure alignment of solutions with organizational strategy, compliance, and business rules.
• Provide ongoing support and analysis during project implementation and post deployment.
• Maintain clear and consistent communication across business and technical teams.
• Adapt to hybrid working requirements and attend onsite sessions when project demands require it.

Qualifications & Experience

Minimum Requirements

• IT-related qualification (degree or diploma).
• Minimum 4 years’ experience as a Business Analyst.
• Proven experience working in cross-functional Agile or hybrid project environments.

Advantageous

• Knowledge of the healthcare / medical aid / scheme administration domain.
• Understanding of Health Products, benefit structures, and related operational processes.