Business Analyst, Digital Innovation

DSV; Kempton Park; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A global logistics company in Kempton Park is seeking a Business Analyst to analyze business processes, identify automation opportunities, and deliver solutions using Microsoft Power Platform and RPA. The ideal candidate will manage projects efficiently, communicate with stakeholders, and ensure alignment of solutions with business objectives. If you have a Bachelor's degree and 2-4 years of experience in a similar role, this is an excellent opportunity to grow within a dynamic team at the forefront of innovation.

Qualifications

• 2 to 4 years’ experience in business analysis.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to translate business needs into technical requirements.
• Project management skills with experience in Agile or Waterfall methodologies.
• Project management certification is advantageous.

Responsibilities

• Engage with stakeholders to clarify requirements and address queries.
• Update and maintain documentation for business processes and system changes.
• Track and resolve issues related to RPA bots and Power Platform applications.
• Communicate progress and blockers to project teams.
• Conduct requirement‑gathering sessions and workshops with business units.
• Review and prioritize backlog items for automation and process improvement.
• Prepare and deliver weekly status reports for projects and automation initiatives.
• Collaborate with developers and solution architects to ensure alignment on deliverables.
• Perform quality assurance and testing on new features or automation scripts.
• Plan and schedule upcoming projects or enhancements based on business needs.

Skills

Analytical skills

Problem-solving skills

Excellent communication

Stakeholder management

Project management skills

Microsoft Power Platform proficiency

RPA tools experience

Data visualization familiarity

Education

Bachelor’s degree in Business, Information Technology, or related field

Tools

Microsoft Power Apps

Power Automate

Power BI

UiPath

Automation Anywhere

Job description

Time Type: Full Time

Main Purpose of the Role

The Business Analyst will be responsible for analyzing business processes, identifying automation opportunities, and delivering solutions leveraging Microsoft Power Platform and Robotic Process Automation (RPA). The role also involves managing projects, ensuring timely delivery, and aligning solutions with business objectives.

Tertiary Qualification

• Bachelor’s degree in Business, Information Technology, or related field.

Computer Literacy Level

• Advanced MS Word, Excel, PowerPoint & Outlook

Additional Computer Skills

• Proven experience in Power Platform development and RPA implementation.

Job Related Requirements

• 2 to 4 years’ experience in business analysis.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to translate business needs into technical requirements.
• Project management skills with experience in Agile or Waterfall methodologies.
• Proficiency in Microsoft Power Platform (Power Apps, Power Automate, Power BI).
• Hands‑on experience with RPA tools (e.g., UiPath, Automation Anywhere, or similar).
• Familiarity with data visualization and reporting.
• Project management certification is advantageous.

Duties & Responsibilities of the Role

• Engage with stakeholders to clarify requirements and address queries
• Update and maintain documentation for business processes and system changes.
• Track and resolve issues related to RPA bots and Power Platform applications.
• Communicate progress and blockers to project teams.
• Conduct requirement‑gathering sessions and workshops with business units.
• Review and prioritize backlog items for automation and process improvement.
• Prepare and deliver weekly status reports for projects and automation initiatives.
• Collaborate with developers and solution architects to ensure alignment on deliverables.Perform quality assurance and testing on new features or automation scripts.
• Plan and schedule upcoming projects or enhancements based on business needs

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We valueivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward‑thinking company – this is the place to be.

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