Business Analyst, AI and Automation George

Datafin IT Recruitment; George; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading FinTech recruitment agency is seeking a Business Analyst AI and Automation in George. The candidate will manage the PRD lifecycle for AI and automation products, prioritize opportunities, and collaborate with engineering teams. Strong skills in process mapping, data analysis, and AI literacy are essential. This full-time role is perfect for those with proven experience in creating precise requirements documentation and fostering AI solutions across business units.

Qualifications

• Proven experience in creating Product Requirement Documents for AI/automation projects.
• Strong ability in process mapping and requirements elicitation.
• Familiarity with BI tools and data analysis.

Responsibilities

• Own the PRD lifecycle for AI/automation products.
• Map as-is/to-be workflows and define guardrails.
• Partner with Engineering to deliver polished products.

Skills

Proven PRD creation for AI agent or automation initiatives

Strong process mapping and requirements elicitation

Data fluency with SQL or BI dashboards

Basic to intermediate AI literacy

Tools

Power BI

Qlik

Job description

DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.

Duties & Responsibilities

Environment

Our client one of South Africas fastest-growing FinTech brands is committed to harnessing advanced technologies to deliver seamless experiences and measurable value for customers and stakeholders. They are seeking a Business Analyst AI and Automation to translate complex operational needs into clear actionable this role you will be responsible for producing precise Product Requirement Documents (PRDs) that empower AI / ML Engineers to design and deliver reliable AI agents and automations across various business units.

Duties

• Own the PRD lifecycle for AI / automation products from discovery to signoff.
• Run discovery with business units to capture processes policies data and edge cases.
• Map asis / tobe workflows and define guardrails for safe AI use.
• Prioritise opportunities using a transparent scoring model and maintain the roadmap.
• Define success metrics; use BI to baseline monitor and report impact postlaunch.
• Partner with Engineering to deliver polished products.
• Break down vague problems validate assumptions and surface edge cases or missing rules early.
• Write in plain structured language and present concise summaries to mixed technical and business audiences

Requirements

• Proven PRD creation for AIagent or automation initiatives.
• Strong process mapping and requirements elicitation; BPMN proficiency.
• Ability to size impact and prioritise (e.g. RICE / WSJF).
• Data fluency with SQL or BI dashboards and clear written communication.
• Basic to intermediate AI literacy including LLM concepts and limitations.

Nice to have

• Shortterm insurance experience.
• Process mining exposure (Celonis or Power Automate Process Mining).
• Power BI Qlik or similar BI Tools.
• Project management fundamentals.
• Exposure to expectation setting and constructive conflict handling.

While we would really like to respond to every application should you not be contacted for this position within 10 working days please consider your application unsuccessful.

Comments

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Desired Experience & Qualification

Business Analyst AI and Automation George

Employment Type

Full-Time

Experience

years

Vacancy

1