Introduction
We are seeking the services of an experienced Business Analyst to conduct a comprehensive analysis of existing applications and produce detailed documentation on the current ("as-is") business and technical environment. The consultant will work closely with stakeholders, technical teams and end-users to capture system functionality, workflows and technical architecture.
Duties & Responsibilities
- Conduct stakeholder interviews and workshops to gather detailed insights.
- Conduct in‑depth analysis of the current system, including end‑to‑end business processes supported by the system, data flows, user interactions and system integrations.
- Identify and document system functionalities, business rules, user roles and access levels, dependencies and constraints and integration points with other systems.
- Develop comprehensive "as‑is" business process documents.
- Create use case specifications to reflect current system usage.
- Create detailed system architecture diagrams, data models and interface specifications.
- Document pain points, manual workarounds and opportunities for improvement.
- Document the current technical design including system architecture (application layers, components, and infrastructure), data models and entity relationships, interface specifications and integration protocols, security and access control mechanisms.
- Provide traceability between business requirements and technical components.
Desired Experience & Qualification
- Matric and tertiary qualification.
- Minimum 5 years experience in business and systems analysis.
- Proven experience in business analysis, systems analysis and technical documentation.
- Strong understanding of business analysis methodologies (e.g., BABOK).
- Proficiency in tools such as Visio and UML modelling.
- Experience in documenting complex systems and integrations.
- Excellent communication and stakeholder engagement skills.