Branch Manager – Aftermarket Mining & Construction Parts & Spares - Middelburg

Job Masters; Middelburg; On-site; ZAR 500 000 - 600 000; Full time

Job summary

A logistics and supply chain company in Middelburg seeks a Branch Manager to oversee regional depot operations for aftermarket mining and construction equipment. The ideal candidate has over 5 years of experience in depot management, strong skills in inventory and customer service, and a diploma or degree in Supply Chain or Business. This role involves managing daily operations, fostering customer relationships, and ensuring compliance with company standards. Salary is negotiable based on skills and experience.

Qualifications

• 5+ years experience in depot / warehouse management, preferably in mining or construction.
• Solid understanding of aftermarket parts distribution and logistics.
• Valid drivers licence required.

Responsibilities

• Manage daily depot operations including stock control and dispatch.
• Act as the primary local contact for customers in the region.
• Submit weekly/monthly reports covering stock, sales, and performance KPIs.
• Supervise depot staff and enforce compliance with health and safety standards.

Skills

Depot / warehouse management

Customer service

Inventory management

Logistics

Technical support

Education

Diploma / Degree in Supply Chain, Logistics, Business, or related field

Tools

ERP systems

MS Office

Job description

Role Purpose

The Branch Manager will be responsible for overseeing the efficient operation of a regional depot supplying aftermarket mining and construction equipment parts and spares. This role acts as the on-the-ground representative of Head Office, ensuring operational excellence, customer satisfaction, and strict compliance with company policies, while driving depot growth and profitability.

Minimum Requirements

• Diploma / Degree in Supply Chain, Logistics, Business, or related field (preferred).
• 5+ years experience in depot / warehouse management, preferably in the mining, construction, or industrial parts sector.
• Solid understanding of aftermarket parts distribution, inventory management, and logistics.
• Strong computer literacy (ERP systems, MS Office).
• Valid drivers licence.

Key Responsibilities

Depot Operations & Inventory

• Manage daily depot operations including receiving, storage, dispatch, and stock control.
• Maintain optimal stock levels based on head office forecasts and regional demand.
• Ensure all goods are handled, stored, and dispatched in line with quality and safety standards.
• Conduct regular stock counts and reconcile variances with Head Office.

Customer Service & Sales Support

• Act as the primary local contact for customers in the region.
• Provide technical support and guidance on aftermarket parts and spares.
• Co-ordinate with Head Office sales team to fulfil orders and resolve customer issues.
• Foster strong customer relationships to encourage repeat business and market growth.

Administration & Reporting

• Submit weekly and monthly reports to Head Office covering stock, sales, expenses, and performance KPIs.
• Ensure all depot transactions (invoices, purchase orders, delivery notes) are processed accurately and on time.
• Adhere to all company financial controls, credit management policies, and compliance procedures.

Logistics & Supply Chain

• Co-ordinate incoming deliveries from suppliers or Head Office distribution centres.
• Manage outbound dispatches to customers with an emphasis on accuracy and timeliness.
• Liaise with transport providers to ensure cost-efficient and reliable logistics solutions.

People & Compliance

• Supervise depot staff (if applicable), including drivers, warehouse clerks, and support staff.
• Enforce health, safety, and environmental compliance in line with company and industry standards.
• Train and develop team members to ensure service and operational standards are met.

Key Performance Indicators (KPIs)

• Stock accuracy and availability | On-time, error-free customer order fulfilment.
• Depot profitability and cost management.
• Compliance with head office policies and reporting deadlines.
• Customer satisfaction and repeat business in the region.

Competencies & Attributes

• Strong leadership and decision-making ability.
• Customer-centric with excellent communication and relationship-building skills.
• Highly organized, detail-oriented, and results-driven.
• Ability to work independently while maintaining close alignment with Head Office.
• High integrity and accountability.

Salary offer

Negotiable dependant on skills / experience