Branch Manager

The Legends Agency; Mbombela; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading supplier of coatings is seeking a Branch Manager in Nelspruit to oversee operations, sales, and customer service. This role requires a hands-on leader with a minimum of 2 years in a similar position. Candidates should possess strong interpersonal skills and operational knowledge, with responsibilities including managing staff, analyzing market conditions, and driving sales performance. This position offers the opportunity to work in a dynamic and growth-oriented environment.

Qualifications

• Minimum 2 years of experience in a similar branch or operational leadership role.
• Knowledge of the automotive or coatings sector is an advantage.
• Valid driver's licence and willingness to work retail hours when required.

Responsibilities

• Oversee daily branch operations.
• Manage distribution, customer service, HR, and sales functions.
• Analyse local market conditions and identify business opportunities.
• Develop business plans, forecasts, and financial objectives.
• Resolve customer and employee concerns promptly.

Skills

Leadership skills

Sales performance management

Customer relationship building

Operational efficiency

Market analysis

Problem-solving

Communication skills

Education

Grade 12 / Matric

Post-matric qualification in Sales or Marketing

Tools

MS Office

Job description

Branch Manager
Lead a high-performing branch operation within a well-established, fast-paced environment
Nelspruit | 9 am to 5 pm
Salary- R25 000 to R35 000 per month

About Our Client

Our client is a leading supplier of industrial and automotive coatings, known for delivering high-quality products and exceptional customer service across a national branch network. They operate in a results-driven environment where operational excellence, strong customer relationships, and technical product knowledge are key to success. With a stable footprint and ongoing growth in the region, the company offers strong support, clear processes, and opportunities for advancement for leaders who take ownership and drive performance.

The Role: Branch Manager

This role is responsible for leading the full operational, sales, and customer service performance of the Nelspruit branch. You will manage people, processes, and profitability, ensuring the branch runs efficiently while actively growing market share. The position requires a hands-on leader who can balance operational control with commercial insight, team development, and robust customer engagement.

Key Responsibilities

• Bring a minimum of 2 years of experience in a similar industry to oversee daily branch operations
• Manage distribution, customer service, administration, HR, sales, and stock control functions
• Analyse local market conditions and identify new business opportunities
• Develop branch business plans, forecasts, and financial objectives
• Manage budgets and allocate resources effectively to maximise performance
• Identify operational inefficiencies and implement corrective measures
• Resolve customer and employee concerns promptly and professionally
• Ensure full compliance with organisational policies, ethical standards, and legislation
• Build strong relationships through networking and proactive engagement
• Monitor competitor activity and report on market trends
• Oversee staff management, debtor control, and stock management processes
• Drive sales performance and productivity through active, hands-on leadership

About You

• Minimum 2 years of experience in a similar branch or operational leadership role
• Grade 12 / Matric; post-matric qualification in Sales or Marketing is advantageous
• Knowledge of the automotive or coatings sector is an advantage
• Computer literacy (MS Office) with strong administrative capability
• Confident leader with strong people management and trading skills
• Commercially minded, proactive, and solutions-driven
• Strong communication and relationship-building abilities
• Valid driver's licence and willingness to work retail hours when required