Branch Manager

findojobs-za; eMalahleni; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading security services company seeks a Branch Manager in eMalahleni, Mpumalanga. This role requires effective management of branch resources, with a strong emphasis on financial performance, security, and personnel management. Candidates should have a Matric and a relevant tertiary qualification, along with 3-5 years of management experience in a specialized industry. Proven business acumen and customer relationship management skills are essential for success in this position. Apply now if you meet these requirements.

Qualifications

• 3 to 5 years of management experience required.
• Experience in CIT and Cash Management is recommended.
• Sound understanding of financial information is vital.

Responsibilities

• Manage branch financial performance and employee deployment.
• Ensure adherence to security and health standards.
• Monitor performance and provide feedback to staff.
• Identify and pursue new business opportunities.

Skills

Financial performance management

Employee management

Risk management

Customer relationship management

Business development

Education

Matric and 3-year tertiary qualification

Job description

About the role

To effectively manage branch resources and procedures to ensure that the contractual obligations to customers are achieved cost effectively and that the company s security procedures are applied throughout the branch.

To continually review and improve branch profitability and security.

Overall accountability for Cash in transit (CIT), Cash Processing Centre (CPC), Control Room, Safety, Security and people management and Vault within the branch.

Key Responsibilities

• Effective management of the branch financial performance
• Manage relationship between actual results, budgets and forecasts, delegating accountability where appropriate
• Manage the effective and efficient usage of company assets, i.e. vehicles, ensuring that all assets (including Cash Processing Centre equipment) are well maintained, accounted for, and utilized correctly to optimize the life of the assets
• Effective management and deployment of employees within the branch
• Set and agree on objectives and performance standards with staff, including the understanding of policy and procedures
• Monitor and manage performance and provide feedback
• Apply consistent and fair disciplinary action in line with legislation
• Succession Planning and Employment Equity
• Ensure that all employees are trained on the minimum standard operating procedures and to the statutory training requirements
• Monitor, manage and address staff motivation levels
• Effective management of operations
• Review and deploy resources, and thereafter continuously review operations to improve profitability and customer service levels
• Make changes as necessary
• Maintain all customer SL and address deficiencies
• Review and remediate audit results and operational matrix
• Ensure that all relevant legislative requirements are adhered to and that Company procedures and standards (including Health and Safety, security, personnel, finance and Transport) are maintained
• Effective Security and Risk Management for the branch
• Adhere to group and company standards on risk and security mitigation and control in all aspects of the business
• Effective management of business development function
• Identifying new business opportunities in the branch s sphere of operations
• Monitor and assess the market environment in terms of competitors and current customers
• Up-sell of products and new services in line with customers' needs and risks.
• Health and Safety: Participate in the design / development / review / implementation and monitoring of the branch / region / national safety plans for each year.
• Report all safety incidents to the relevant people
• Follow-up on any activities assigned through safety meeting / committee / representative / management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

What You Will Bring to the Table

Matric 3 year tertiary qualification (relevant qualification in General Management recommended)

Previous specialized industry (with specific reference to CIT and Cash Management) experience recommended

Minimum of 3 to 5 years management experience

Business acumen - sound understanding of financial information (Profit and Loss Statement)

Proven experience in Customer Relationship Management

If this sounds like the right fit, we encourage you to apply.