Branch Manager

Pepkor Lifestyle; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail organization is seeking an experienced Branch Manager to oversee all operations at their Cape Town location. The ideal candidate will have significant management experience and a strong focus on customer service to drive sales and profitability. This full-time position offers an opportunity to lead a dynamic team in a fast-paced retail environment, while ensuring a positive and effective work culture.

Qualifications

• Management experience of at least 3-5 years in a retail environment.
• Strong administrative skills and ability to manage staff effectively.

Responsibilities

• Manage store profitability through effective resource planning.
• Ensure superior customer service and a positive shopping environment.
• Oversee daily operations including sales, administration, and stock management.

Skills

Business Acumen

Excellent verbal and written communication skills

Interpersonal skills

People management

Planning and organising

Customer centricity

Education

Grade 12

Management experience of 3-5 years

Retail Management/Business Diploma

Job description

Introduction
We are looking for an experienced Branch Manager to join our fast‑paced retail environment, where every day is unique and interesting.
The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability.
The ideal candidate should be able to implement strategies and foster a positive work environment.

Description

Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.

Key Duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self‑management

Minimum Requirements

• Grade 12
• Management experience of 3-5 years
• Retail Management/Business Diploma advantageous

Competencies

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitude
• Drive and Energy
• Resilience

If you are a motivated and experienced professional with a passion for customer service and sales, we encourage you to apply for the Branch Manager position.
Join our team and help us drive success and growth in our branch location.

Additional Information

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Sales and Business Development
• Industries: Retail