Av / Boardroom Support Technician

Ioco; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A technology company in Pretoria is seeking an Audio Visual (AV) / Boardroom Support Technician to manage and maintain boardroom technology and audio-visual systems. The ideal candidate will ensure seamless meeting experiences through effective setup, troubleshooting, and maintenance of AV equipment, providing support for video conferencing platforms like MS Teams and Zoom. Candidates should have 2+ years of AV support experience, relevant technical certifications, and good problem-solving skills. Join our team to ensure high-quality meeting experiences.

Qualifications

• 2+ years' experience in an AV support or boardroom technology role.
• Strong knowledge of video conferencing tools and display systems.
• Good problem-solving and communication skills.

Responsibilities

• Set up, operate, and support boardroom and meeting room AV systems.
• Provide technical support for video conferencing platforms.
• Troubleshoot hardware and connectivity issues.

Skills

Video conferencing tools

Troubleshooting skills

Problem-solving

Communication skills

Education

Matric (Grade 12)

IT or AV technical certification

Tools

MS Teams

Zoom

Webex

Crestron

Polycom

Logitech

Job description

We're looking for a hands-on Audio Visual (AV) / Boardroom Support Technician to manage and maintain boardroom technology and audio-visual systems.

The ideal candidate will ensure seamless meeting experiences through effective setup, troubleshooting, and maintenance of AV equipment and collaboration tools.What you'll do : Set up, operate, and support boardroom and meeting room AV systems (displays, microphones, cameras, conferencing tools, etc.)Provide technical support for video conferencing platforms (e.g., MS Teams, Zoom, Webex)Troubleshoot hardware and connectivity issues in real timePerform routine maintenance, updates, and testing of AV and networked systemsAssist with equipment upgrades and installationsCollaborate with IT to ensure system compatibility and uptimeProvide user training or guidance when neededYour Expertise : 2+ years' experience in an AV support or boardroom technology roleStrong knowledge of video conferencing tools, display systems, and sound setupGood problem-solving and communication skillsAbility to work independently and respond quickly to support requestsQualifications : Matric (Grade 12)Relevant IT or AV technical certification (e.g., CompTIA A+, N+, Crestron, Extron, or equivalent)Nice to Have : Experience with Crestron, Polycom, Logitech, or similar AV solutionsBasic networking knowledge (LAN / WAN, IP configuration, etc.)