Automotive Warranty Claims Specialist

Hyundai Automotive South Africa; Richards Bay; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading automotive company in Richards Bay is seeking a detail-oriented Warranty Clerk to process warranty claims and resolve related issues efficiently. The ideal candidate will have a Matric Certificate and experience in the automotive industry. This role demands strong communication skills, multitasking ability, and proficiency in Microsoft Office. Join our team to enhance customer satisfaction and maintain accurate warranty documentation.

Qualifications

• Experience in a similar role in the automotive industry is required.
• Strong attention to detail, organizational skills, and customer service skills are essential.
• Ability to prioritize and multitask in a fast-paced environment.

Responsibilities

• Process warranty claims and documentation accurately and efficiently.
• Communicate with customers and vendors regarding warranty-related issues.
• Maintain warranty records and documentation.
• Follow up to ensure timely resolution of warranty claims.
• Assist in investigating and resolving warranty disputes.

Skills

Attention to detail

Communication skills

Organizational skills

Multitasking

Customer service skills

Proficiency in Microsoft Office

Education

Matric Certificate (Grade 12)

Job description

A leading automotive company in Richards Bay is seeking a detail-oriented Warranty Clerk to process warranty claims and resolve related issues efficiently. The ideal candidate will have a Matric Certificate and experience in the automotive industry. This role demands strong communication skills, multitasking ability, and proficiency in Microsoft Office. Join our team to enhance customer satisfaction and maintain accurate warranty documentation.