Assistant Store Manager

Mr Price Group; Cape Town; On-site; ZAR 150 000 - 200 000; Full time

Job summary

A leading retail company seeks an Assistant Store Manager for their Cape Town location. In this role, you will motivate a team, ensure excellent customer service, and assist in sales growth and inventory management. The ideal candidate will have a Grade 12 education and 3 years of retail experience. Join a vibrant store environment where you can leverage your leadership skills to create a positive shopping experience for customers.

Qualifications

• 3 Years' experience in retail.
• Understanding of budgeting.
• Business understanding of retail trade, brand, customer & product.

Responsibilities

• Motivate and lead a team of store associates.
• Ensure outstanding customer service.
• Collaborate with the Store Manager on sales targets.
• Assist in managing inventory levels.
• Maintain appealing store layout.
• Oversee daily store operations.
• Support the training of team members.
• Address customer complaints efficiently.
• Ensure compliance with company policies.
• Generate and analyze reports.
• Contribute to merchandising planning and marketing initiatives.
• Assist in administrative tasks.
• Oversee store cleanliness and organization.
• Collaborate with the Store Manager.

Skills

Team Leadership

Customer Service

Sales Growth

Inventory Management

Visual Merchandising

Operational Excellence

Problem Solving

Compliance

Reporting

Education

Grade 12

Job description

Assistant Store Manager Mr Price Home, Canal Walk, Cape Town

Cape Town, Western Cape, South Africa (On-site)

Job Description

Assistant Store Manager, Mr Price Home, Canal Walk, Cape Town:

"Ready to elevate your career? Join the Mr Price Home team as an Assistant Store Manager! Unleash your leadership skills, drive sales, and create a vibrant shopping experience. Be a part of our home-loving community – where work feels like home!"

Responsibilities

• Team Leadership: Motivate and lead a team of store associates, setting clear expectations and fostering a positive work environment.
• Customer Service: Ensure outstanding customer service by training and coaching staff in delivering exceptional experiences.
• Sales Growth: Collaborate with the Store Manager to meet or exceed sales targets, implement effective sales strategies, and monitor key performance indicators.
• Inventory Management: Assist in managing inventory levels, including ordering, receiving, and stock replenishment, while minimizing stock losses and ensuring accurate stock counts.
• Visual Merchandising: Maintain an appealing store layout and product displays to attract and engage customers.
• Operational Excellence: Oversee daily store operations, including opening and closing procedures, cash handling, and security protocols.
• Training and Development: Support the training and development of team members to enhance their product knowledge and sales skills.
• Problem Solving: Address and resolve customer complaints or operational issues efficiently and professionally.
• Compliance: Ensure compliance with company policies, procedures, and safety standards, while promoting a culture of safety among staff.
• Reporting: Assist in generating and analyzing reports on sales, inventory, and other relevant metrics, providing insights for continuous improvement.
• Assist with Store Planning: Contribute to merchandising planning, promotional campaigns, and marketing initiative
• Administrative Duties: Assist in administrative tasks such as scheduling, payroll, and maintaining accurate records.
• Store Maintenance: Oversee store cleanliness, organization, and the overall presentation of the store.
• Support the Store Manager: Collaborate closely with the Store Manager, stepping in when needed and helping to execute their vision for the store.

Qualifications

• Grade 12
• 3 Years' experience in retail.
• Budgeting.
• Business understanding of retail trade, brand, customer & product.