Assistant Store Manager

Ares Holdings; Pretoria; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading footwear retailer in Pretoria is seeking an Assistant Store Manager to join their dynamic team. The successful candidate will oversee daily store operations, manage inventory, and lead the team towards achieving sales targets while ensuring a high level of customer service. Prior retail management experience and strong people management skills are essential, coupled with a commitment to team development and operational excellence. Join a rapidly expanding distributor with excellent employee benefits.

Benefits

Comprehensive health benefit

Quarterly uniform allowance

50% staff discount for you and your family

Company performance incentive scheme

Holistic Employee Wellness programme

Qualifications

• 1-2 years of management experience in retail.
• 3-4 years of retail experience preferred.
• Knowledge of sports is advantageous.

Responsibilities

• Lead the store team to maximize sales and customer service.
• Manage inventory and stock levels effectively.
• Oversee daily operations and compliance with policies.
• Prepare month-end reports.

Skills

Sales Achievement

People Management

Coaching

Attention to Detail

Team Motivation

Education

Grade 12 or equivalent

Job description

Overview

Birkenstock Menlyn is looking for an Assistant store Manager to join their team. Well-Established international brand in the footwear industry is looking to employ someone in the role of Store Manager, to join their dynamic team. The successful candidate will be leading the merchandising and sales in the Birkenstock Store according to the purpose, vision and values whilst managing inventory, day to day store operations, shrinkage and the overall in store customer experience.

Company Values

• We commit to the wellbeing of our team
• We work with a positive attitude
• We believe in our team

Responsibilities

Sales & Business Development

• Set & communicate daily sales targets to everyone on the team including casuals
• Focus the team on delivering excellent customer service
• Create relationships with GPs, podiatrists, schools, clubs & gyms in the area to generate sales
• Grow customer database and communicate offers regularly

Team Management

• Build a team environment through daily team meetings and providing regular feedback
• Lead and motivate the store team to maximize sales and provide exceptional customer service in line with Birkenstock standards
• Master the feedback process & provide monthly feedback to all team members
• Develop the team through weekly Customer Service, Loss Prevention, Podiatry and Sales training.
• Develop the team by ensuring they complete the Rookie Pack in the prescribed time frame.
• Manage the appraisal process for all team members
• Manage the induction process
• Complete rosters and adhere to the staffing template
• Minimize and control staff costs and store controllable expenses (e.g. discounts given, petty cash, stationery, phone, cleaning etc.) through proactive and effective management.
• Complete weekly time sheets, allocate tasks to rostered staff & coordinate lunch breaks

Inventory

• Complete OTB process weekly and order the relevant product to optimise stock levels
• Maintain inventory at target levels for all categories & price points every week
• Minimise shrinkage & maintain accurate stock records in the POS system
• Complete quarterly stock counts
• Run daily negative stock report and request relevant adjustments
• Process deliveries including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
• Ensure storeroom is maintained to Birkenstock standards
• Run daily inventory reports

Daily Operations

• Oversee the administrative processes at store level and ensure compliance with all policies and standards with respect to the handling of cash, stock control, POS, visual merchandising, security and operational health and safety
• Ensure visual merchandising of the stock and windows complies Birkenstock standards
• Open and close the store
• Reconcile cash to end of day tender report and prepare banking.
• Bank takings.

Month End

• Prepare month end reports.

Individual Attributes

• Outgoing determined self-starter
• Retail management experience preferably at a national retail chain
• Demonstrated ability to achieve sales budgets
• Proven people management and leadership skills
• Excels at coaching, driving and developing a team
• Extensive stock management experience
• Proven merchandising skills.
• Excellent attention to detail.

Requirements

• Grade 12 or equivalent
• 1 – 2 years management experience
• 3 – 4 years retail experience
• Sports knowledge advantageous

Perks & Benefits

• You get to work for a rapidly expanding distributor with aspirational brands.
• Comprehensive health benefit
• Quarterly Uniform allowance
• Staff discount (50% off for you and your family across all the brands within the group)
• Company performance incentive scheme
• Long-service incentives
• Holistic Employee Wellness programme
• The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

Should you not be contacted regarding this position within 2 weeks from the closing date, please regard your application as unsuccessful.