Assistant Spa Management Lead

Bebeespamanager; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A luxury spa management company in Cape Town seeks an Assistant Spa Manager to support daily operations. This role involves assisting with team administration, guest liaison, and marketing. Applicants should have at least two years' experience in a luxury spa setting, demonstrate strong leadership qualities, and excel under pressure. We're looking for a motivated individual passionate about customer service and capable of contributing effectively to our spa’s success.

Qualifications

• At least two years of experience in an Assistant Managerial position at a luxury day or hotel spa or cruise-ship spa.
• Highly organized and professionally presentable individual.
• Confident in English.

Responsibilities

• Assist the Spa Manager with overall operations and day-to-day management of the spa.
• Manage the spa in the absence of the Manager.
• Report to the Spa Manager / HR Director.
• Facilitate training and implementation of SOP’s.
• Oversee the front-of-house team and assist where operationally required.

Skills

Leadership

Emotional resilience

Ability to work under pressure

Professionalism

Dependability

Guest-centric approach

Solutions-driven attitude

Job description

Job Title: Assistant Spa Manager

The Assistant Spa Manager will be responsible for assisting the Spa Manager with overall operations and day‑to‑day management of the spa, including team administration, guest liaison, and marketing.

This role requires a highly organized and professionally presentable individual who is confident in English and has at least two years of experience in an Assistant Managerial position at a luxury day or hotel spa or cruise‑ship spa.

Key Responsibilities

• Assisting the Spa Manager with overall operations and day‑to‑day management of the spa.
• Managing the spa in the absence of the Manager.
• Reporting to the Spa Manager / HR Director.
• Facilitating training and implementation of SOP’s.
• Overseeing the front‑of‑house team and assisting where operationally required.

Desired Skills & Personality Traits

• Ability to lead a large, diverse team of spa and wellness professionals.
• Emotional resilience.
• Able to work effectively under pressure.
• High integrity.
• Values professionalism.
• Reliable and trustworthy – dependable.
• Able to work in a high‑pressure environment.
• Guest‑centric.
• Solutions driven – can‑do attitude.

This role offers a unique opportunity to develop your leadership skills and contribute to the success of our spa team.

If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply.