ASSISTANT HOTEL MANAGER – 5 STAR HOTEL – CAMPS BAY

Tych Business Solutions; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading hotel management company in Cape Town seeks an experienced individual to oversee operational and accounting aspects of the Front Office and housekeeping. The role requires 3-5 years of experience in a similar environment, strong OPERA and customer service skills, and a commitment to maintaining high service standards. Competitive salaries and opportunities for career advancement are offered.

Benefits

Competitive Salaries

Career Advancement

Fast-paced and exciting environment

Qualifications

• Experience in a 4/5 star environment is required.
• 3-5 years in a similar position is essential.
• Ability to maintain high service standards.

Responsibilities

• Manage and control operational aspects of the Front Office and housekeeping.
• Balance accounts daily and ensure maintenance checks.
• Liaison between Reservations and Front Office Departments.

Skills

Sound OPERA experience

Customer service skills

Debtors control

Education

Matric

Hotel Management diploma

Tools

Micros

Job description

Position objective

To manage and control the operational and accounting aspects of Front Office, maintenance and housekeeping department and ensure smooth operation of the hotel. Ensure a memorable experience for all guests. Add entertainment value for our guests.

To succeed in this role, you will need:

• Matric
• Hotel Management diploma advantageous
• At least 3 – 5 years, experience in the same or similar position in a 4/5star environment
• Sound OPERA experience
• Micros (advantageous)

Advantages of working for us:

• Competitive Salaries
• Career Advancement
• Fast paced and exciting environment

Main responsibilities

• Liaison between Reservations and Front Office Departments
• Balance accounts daily
• Carry out daily checks f all front of house, back of house, guest areas for maintenance requirements, repairs, to ensure that these are actioned without delay
• Debtors control
• Travel platform management
• Achieve targeted food and beverage costs
• Ensure high service standards
• Follow recruitment procedures
• Regular performance appraisals
• On the job training
• Participate in progressive disciplinary action as needed
• Liaise with all departments for special offers and cross selling
• Due to the large volumes of applications received, only candidates that meet the minimum requirements will be contacted.