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A leading security firm in Cape Town is seeking an Area Supervisor to oversee all security-related activities on-site. The role involves improving service quality, enhancing guard performance, and reducing incidents of theft and customer complaints. Ideal candidates must be registered with Psira Grade A and possess essential certifications including Medical Level 1-3, a Firefighting course, and a Driver’s License Code 8.
The Area Supervisor is responsible for the supervision of all security related activities on site as well as the performance of the guards on site. The main purpose is to continuously improve service quality and guard performance by reducing complaints per guard, meeting or exceeding objectives and targets, enhancing guard force productivity, and minimizing customer complaints. Additionally, the aim is to to decrease theft and property damage cases at customer sites, reduce sick leave, increase the number of arrests per guard where possible, and lower the occurrence of incidents, accidents, and injuries on-site.
Remuneration: To be discussed.