Area Manager

Bidvest Protea Coin; Durban; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading security service provider in Durban is seeking a Security Manager to ensure compliance and manage operations. Responsibilities include providing security advice, managing client relationships, and conducting risk assessments. Candidates must have PSIRA Grade A certification, Grade 12 qualification, and strong communication skills in English and another South African language. Competitive salary and professional growth opportunities available.

Qualifications

• Experience with threat and risk assessments.
• Ability to manage manpower and equipment.
• Knowledge of business continuity plans related to IT disruptions.

Responsibilities

• Provide security advice to clients.
• Conduct and maintain threat assessments.
• Ensure compliance with ISO 9001 quality system.

Skills

Security advice

Client relationship management

Risk assessment

Health and safety management

Communication (Bilingual)

Education

Grade 12 or equivalent

PSIRA certification Grade A

Tools

MS Office

Job description

Responsibilities:

• Provide security advice to clients.
• Conduct threat and risk assessments.
• Maintain professional client relationships and liaise effectively.
• Manage manpower, equipment, and rostering.
• Complete daily, weekly, and monthly reports.
• Manage and resolve client complaints effectively.
• Ensure contractual requirements are consistently met.
• Ensure compliance with the company's disciplinary code.
• Maintain the ISO 9001 quality system.
• Initiate and chair disciplinary hearings.
• Oversee health and safety management.
• Address and resolve security officers' reported problems.
• Ensure adherence to all company SOPs.
• Coordinate and facilitate necessary training.
• Conduct after-hours visits and assist with shift changes as a standby manager.
• Attend meetings and respond to urgent calls, even on rest days.
• Demonstrate extensive knowledge of good security practices, including physical and logical aspects of information security, system integrity, and confidentiality.

Preferred qualifications / attributes / skills:

• PSIRA certification Grade A.
• Grade 12 or equivalent qualification.
• Firearm competency and a valid Regulation 21 certificate are advantageous.
• Training in handgun, shotgun, and rifle is advantageous.
• Relevant managerial or similar experience.
• Knowledge of risk management, business impact analysis, countermeasures, and contingency plans related to IT service disruptions.
• Familiarity with tools or systems that provide access security control.
• Confidence in dealing with the public.
• First aid and fire-fighting training are advantageous.
• Excellent written and verbal communication skills.
• Bilingual in English and another South African language.
• Proficient in MS Office and computer literacy.
• Ability to communicate effectively at all levels and work under pressure.
• Willingness to undergo polygraph testing.
• Clean disciplinary, criminal, and credit records.
• Valid driver's license and own reliable transport.