Appointment Setter - Outbound B2B

RecruitAGraduate; Remote; ZAR 50 000 - 200 000; Full time

Job summary

A global technology company seeks to hire a remote Appointment Setter for their sales team. In this role, you will make high-volume outbound calls to engage decision-makers and qualify leads for appointments. Ideal candidates should have 1-3 years of B2B sales experience, excellent communication skills, and familiarity with CRM systems. The position offers a base salary plus performance incentives, flexible working hours, and opportunities for career growth within a dynamic team.

Benefits

Performance-based incentives

Training and mentoring

Flexible working hours

Dynamic company culture

Qualifications

• 1-3 years of experience in outbound telesales or related role.
• Excellent verbal communication and phone presence.
• Proven ability to engage with decision-makers.

Responsibilities

• Make outbound calls to target companies and set appointments.
• Engage decision-makers to identify needs and secure commitments.
• Qualify leads based on specific criteria.
• Schedule and hand off meetings to the sales team.
• Maintain accurate records in the CRM system.

Skills

Outbound telesales experience

Verbal communication

Organizational skills

CRM familiarity

Self-motivated

Fluency in English

Tools

Salesforce

HubSpot

Job description

This is a remote position.

A global technology company seeks to employ a remote Appointment Setter – Outbound B2B on a fixed term contract. You will play a critical part of their sales engine: making high-volume outbound calls to business prospects, engaging decision-makers, qualifying opportunities, and booking meetings. You will be working closely with the Sales Manager to ensure a healthy pipeline of qualified leads.

Responsibilities

• Make outbound calls to target companies/prospects to initiate contact, build interest and set appointments.
• Engage with decision-makers (managers, directors, executives) to identify needs and secure commitment for further conversation.
• Qualify leads based on criteria such as company size, budget, authority, need, and timing.
• Schedule and hand off meetings/appointments to the sales team, ensuring calendar invites, confirmations and all required details are provided.
• Maintain and update accurate records of all calls, conversations, outcomes and next-steps in the CRM system.
• Achieve and/or exceed daily/weekly/monthly KPIs such as number of calls, conversations, appointments booked, show-rate etc.
• Collaborate with the marketing and sales teams to refine scripts, outreach messaging and lead lists for better conversion.
• Handle objections professionally, adapt your approach, and remain persistent and resilient in face of rejection.

Requirements

• 1-3 years of experience in outbound telesales, B2B calling, appointment setting or a closely related role.
• Excellent verbal communication and phone presence; able to engage prospects quickly, confidently and professionally.
• Proven ability to speak with decision-makers and establish rapport over the phone.
• Strong organisational skills: able to manage lead lists, follow-ups, multiple tasks and maintain accuracy in CRM.
• Familiarity with CRM systems (e.g., Salesforce, HubSpot) and experience logging calls/outcomes.
• Self‑motivated, resilient and used to working in a performance‑driven environment (cold calls, handling objections).
• Fluent in English (or other language if relevant to your market) with strong written and verbal skills.
• Comfortable working in [quiet environment/remote setup or specify office shift] and maintaining professionalism on calls.

Benefits

• Base salary plus performance-based incentives/bonuses tied to appointments booked or conversions.
• Training, mentoring and career growth opportunities within their expanding team.
• Remote/flexible working hours, if applicable.
• A dynamic, results-oriented culture where your efforts directly impact company growth.