AMDOCS Solutions Architect

Huawei Africa Ltd; Johannesburg; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading telecommunications company in Johannesburg is seeking a skilled professional for gathering client requirements and managing customer requests. Applicants should possess a Bachelor's Degree in IT or related fields, with 3+ years' experience in the telecommunications industry. The ideal candidate will have experience with AMDOCS Business Support Systems and Integration Platforms, along with strong communication and interpersonal skills to build effective relationships.

Qualifications

• Minimum of 3+ years experience in the telecommunications industry.
• Minimum of 2+ years experience with AMDOCS CRM and Billing systems.
• Minimum of 2+ years experience with integration platforms like TIBCO.

Responsibilities

• Gather client requirements and produce Functional Requirements Specifications.
• Understand client System Interfaces and produce the Interface Specification Document.
• Manage customer requests and provide advice and guidance.

Skills

Customer handling

Interpersonal skills

Planning

Communication

Education

Bachelor's Degree in IT or related

Tools

AMDOCS Business Support Systems

Integration Platforms (TIBCO)

Job description

Main Responsibilities

Gather client requirements and produce Functional Requirements Specifications (FRD) with client sign-off.

Understand client System Interfaces (Integration) produce the Interface Specification Document (ISD) with their sign-off.

Understand Client Data Models (Structure & Flow) and compile corresponding documents.

End-to-end Solution Architectural Design according to customer requirements.

Manage customer requests (Change, replace), provide advice and guidance.

Requirements

A Bachelors Degree in IT, Computer Sciences or Related.

3+ Years Experience in Telecommunications Industry.

2+ Years Experience with AMDOCS Business Support Systems (CRM & Billing) and their Data Models.

2+ Years Experience with Integration Platforms (TIBCO ESB Systems, e.g.; BusinessWorks)

Strong planner with excellent interpersonal, customer-handling, and communication skills, able to build effective relationships, work well in diverse environments, and contribute as a hardworking, team-oriented, customer-centric professional.