Agile Business Analyst | SDLC & Client Solutions Lead

Parvana; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A financial services firm in Johannesburg is looking for a candidate with 3-5 years of relevant experience to manage and participate in all phases of the Software Development Life Cycle (SDLC). Ideal applicants will have strong client service management skills, experience with project management, and excellent attention to detail. The company values continuous learning and offers a supportive team culture. This role demands effective communication and problem-solving abilities.

Qualifications

• 3-5 years of relevant experience required.
• Expertise in Systems Development Life Cycle (SDLC) and project management processes is essential.

Responsibilities

• Collaborate with clients, IT, and internal business areas for system solutions.
• Provide first-line system and business process support.
• Manage all phases of the Software Development Life Cycle (SDLC).
• Perform system/environment administration and release management.
• Identify and implement service quality and productivity improvements.

Skills

Strong client service management

Attention to detail

Communication skills

Interpersonal skills

Analytical skills

Problem-solving skills

Education

Relevant tertiary qualification

Job description

A financial services firm in Johannesburg is looking for a candidate with 3-5 years of relevant experience to manage and participate in all phases of the Software Development Life Cycle (SDLC). Ideal applicants will have strong client service management skills, experience with project management, and excellent attention to detail. The company values continuous learning and offers a supportive team culture. This role demands effective communication and problem-solving abilities.