After Sales Manager / Key Account Manager - OEM

Dante Personnel; Germiston; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency in South Africa seeks an After Sales Manager in Germiston for the Automotive Industry. The ideal candidate should be a certified Diesel Technician with at least 5 years of experience, including 2 years in Service Management and 3 years in After Sales roles. Responsibilities include overseeing dealer operations, managing customer care, and compiling aftersales reports. This position requires travel to various dealerships across South Africa.

Qualifications

• Certified Diesel Technician/Mechanic with 5 years of experience.
• 2 years of Service Management experience required.
• 3 years in After Sales Management with dealer networks.

Responsibilities

• Oversee workshop operations and dealer standards.
• Compile aftersales reports based on KPIs.
• Liaise with clients and manage customer care.

Skills

Diesel Technician / Mechanic Certification

Service Management

After Sales Management

Communication Skills

Education

Business Development or Transport Management qualification

Job description

SUMMARY

Our client in the Automotive Industry in Germiston is looking for an After Sales Manager, required to travel to dealerships across South Africa.

MINIMUM REQUIREMENTS

• Certified / Trade Tested Diesel Technician / Mechanic – completed Apprenticeship with 5 years’ experience as a Qualified Technician / Mechanic
• Minimum 2 years’ experience in Service Management
• 3 Years After Sales experience as a Regional Aftersales Manager and exposure to Dealer Networks
• A recognized qualification in Business Development or Transport Management
• Ensure dealer network diagnose, test, adjust and repair systems of all company products
• Experience with Workshop maintenance and repairs, stock holding, age analysis, service operations – repair orders, upselling, job card audits, battery tester, fix first time – dealer skill level, dealer equipment, dealer standards
• Compile aftersales reports for all regions based on KPI’s
• Communication: Liaise with clients, after sales communication, customer care queries
• Provide support function to workshop front line staff

RESPONSIBILITIES

The responsibilities are encompassed in the minimum requirements list above.

CONTACT

Consultant: Edna Anderhold – Dante Personnel, Pretoria, Silver Lakes. Apply via our website. If you do not hear from us within 5 days, please accept that your application was unsuccessful.

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After Sales Manager Key Account Manager OEM • Germiston, South Africa