Administrative Assistant

PwC - Global; Cape Town; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading global professional services firm in Cape Town seeks an experienced administrative support professional. You will provide high-level support to Partners and Directors, manage compliance activities, and coordinate office operations. The ideal candidate has over 5 years in a similar role, strong organizational skills, and is proficient with Microsoft Office and Salesforce. This position offers a full-time opportunity in a dynamic work environment.

Qualifications

• Minimum 5 years of experience in an administrative support role.
• Experience in professional services or financial environments preferred.
• Ability to manage multiple tasks and stakeholders.

Responsibilities

• Manage diaries for Partners and Associate Directors.
• Prepare reports to address compliance matters.
• Support secondee management and track timesheets.
• Manage finances and ensure compliance of time and expense sheets.
• Arrange business travel and manage logistics.

Skills

Attention to detail

Proactive approach

Strong organizational skills

Communication skills

Interpersonal skills

Tools

Microsoft Office

Salesforce

DocuSign

Job description

Job Description & Summary

At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information. Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

Job Purpose

To provide comprehensive administrative, operational, financial, and compliance support to the office, Partners, Directors, and Leadership across multiple teams.

Key Responsibilities

Partner & AD Support

• Manage diaries for Partners and Associate Directors.
• Complete time and expense claims for Partners and Associate Directors.
• Ad hoc professional tasks for Partners and Associate Directors.
• Provide administrative support to Partners and Associate Directors.
• Assist Partners with IRBA and CPD declarations.
• Update Partner profiles and documentation on MyDisclosure.

Risk & Compliance

• Pull and prepare reports to address compliance matters.
• Suggest appropriate recourse for non-compliance with firm policies.
• Communicate impact of non-compliance and collate responses for further action.

Trainee & Secondee Coordination

• Support secondee management including tracking and submitting timesheets, processing overtime claims, and ensuring accurate data for internal reporting.

Finance Administration

• Manage time and expense sheet compliance.
• Process internal cost transfers and invoice requests, including credit notes.
• Manage debtors by following up with relevant managers on outstanding debt.
• Allocate payments to customer invoices.
• Send invoices directly to clients and follow up on payments.
• Supplier management and payments.

Operations & Office Management

• Arrange business travel (flights, accommodation, car hire).
• Schedule meetings, prepare agendas, and record minutes (where appropriate and required).
• Coordinate general office housekeeping and maintenance.
• Organize team events and functions, including team lunches and dinners for overtime teams.
• Propose function venues and activities based on budgets.
• Support with other department processes such as recruitment, CSR, quality control, maintenance, and client services.
• Proactively manage TAT score.

Client Engagement Support

• Open job codes on Salesforce.
• Assist with billing code creation, maintenance and other Salesforce related queries.
• Facilitate pre-planning meetings (6 months before year-end).
• Handle ad hoc requests on specific client engagements.
• Assist with onboarding of new clients including document preparation, file reviews, and laptop arrangements.
• Where required, arrange hand delivery of documents to regulators where wet ink signatures are required.
• Reminders and Prompts for Engagement Acceptance activities.

Business Development

• Provide administrative support for business development activities.
• Compile and type proposals, presentations, and general correspondence.

Qualifications & Experience

• Minimum 5 years of experience in a similar administrative or executive support role.
• Experience in professional services or financial environments preferred.
• Proficiency in Microsoft Office, Salesforce, DocuSign, and other relevant digital tools.
• Strong organizational and communication skills.
• Ability to manage multiple tasks and stakeholders effectively.

Key Competencies

• Attention to detail and accuracy.
• Proactive and solution-oriented approach.
• Strong interpersonal and stakeholder engagement skills.
• Ability to work independently and collaboratively.
• High level of discretion and confidentiality.
• Ability to think and work independently to facilitate proactive issue management and problem solving.

Job Posting End Date

September 19, 2025