Account Manager Iii

Lexisnexis Risk Solutions; Johannesburg; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading information solutions provider in Johannesburg is seeking a dynamic Account Manager to join their Government Growth and Retentions team. The role involves developing client relationships, implementing retention strategies, and identifying growth opportunities. Candidates should have a Bachelor's degree and 3-5 years of account management experience, preferably with government clients. Strong interpersonal skills and proficiency in CRM software are essential.

Qualifications

• Minimum of 3-5 years of experience in account management, preferably within the government sector.
• Customer-Focused and Results-Oriented individual.

Responsibilities

• Develop and maintain strong relationships with key government clients.
• Implement effective retention strategies to ensure client satisfaction.
• Identify and pursue opportunities for account growth.

Skills

Strong interpersonal and communication skills

Problem-solving and analytical abilities

Client relationship management

Proficiency in CRM software

Proficiency in Microsoft Office Suite

Ability to work independently

Education

Bachelor's degree in Business, Marketing, or related field

Job description

Job Summary:

LexisNexis South Africa is seeking a dynamic and results-driven Account Manager to join our Government Growth and Retentions team.

Key Responsibilities:

• Client Relationship Management: Develop and maintain strong relationships with key government clients, understanding their needs and providing tailored solutions.
• Retention Strategies: Implement effective retention strategies to ensure high client satisfaction and loyalty.
• Growth Initiatives: Identify and pursue opportunities for account growth, including upselling and cross-selling LexisNexis products and services.
• Client Support: Provide exceptional support to clients, addressing their inquiries and resolving issues promptly.
• Market Analysis: Conduct market research and analysis to identify trends and opportunities within the government sector.
• Reporting: Prepare and present regular reports on account performance, client feedback, and market trends to senior management.
• Collaboration: Work closely with internal teams, including sales, marketing, and product development, to ensure a cohesive approach to client management.

Qualifications:

• Education: Bachelor's degree in Business, Marketing, or a related field.
• Experience: Minimum of 3-5 years of experience in account management, preferably within the government sector.
• Skills: Strong interpersonal and communication skills, proven ability to manage and grow client relationships, excellent problem-solving and analytical abilities, proficiency in CRM software and Microsoft Office Suite, ability to work independently and as part of a team.
• Personal Attributes: Customer-Focused, Results-Oriented, Adaptable, Team Player.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.