Academic Department Manager

Anonymous; East London; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A prominent educational institution in East London is seeking a Head of Academic Operations to oversee academic functions. The role involves developing operational policies, managing resources, and ensuring the efficient delivery of academic services like timetables and assessments. Applicants should have a Bachelor's Degree in Business Administration and 5-8 years of relevant experience, preferably in an education environment. Strong management and communication skills are key for fostering collaboration across departments.

Qualifications

• 5-8 years' experience in administrative duties and client services management roles, preferably in an educational environment.
• Honours degree is advantageous.

Responsibilities

• Develop operational policies and procedures for academic excellence.
• Manage budgets, resources, and timelines for program delivery.
• Maintain records, reports, and data analysis for decision-making.
• Build relationships with staff for collaboration.

Skills

Team management

Process improvement

Strategic planning

Communication skills

Data analysis

Education

Bachelor's Degree in Business Administration

Job description

Head of Academic Operations

This is a senior leadership role that oversees the academic operations function within an educational institution. The successful candidate will have a proven track record in managing teams and ensuring the efficient delivery of timetables, assessment processes, and student registration. The Head of Academic Operations will be responsible for strategic planning, process improvement, and system implementation to enhance the overall student experience. They will work closely with other departments to ensure seamless integration and effective communication.

Key Responsibilities

• Developing and implementing operational policies and procedures to support academic excellence.
• Managing budgets, resources, and timelines to ensure timely delivery of programs.
• Maintaining accurate records, reports, and data analysis to inform decision-making.
• Building strong relationships with staff members across departments to promote collaboration and teamwork.

Qualifications

• Bachelor's Degree in Business Administration or related field (Honours degree advantageous).
• At least 5-8 years' experience in administrative duties and client services management roles (preferably within an education environment).