Urgent jobs in Singapore
Senior Network Engineer (Infrastructure/CCNA/CCNP) - Up to $9,000 - URGENT
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Urgent ! IT Director (Manufactory Industry)
TRUST RECRUIT PTE. LTD.
URGENT! Accounts & HR Coordinator (Full-Time, Permanent)
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Urgent: Debug Engineer (MNC/Semicon/EMS)
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Discover more opportunities than anywhere else. Find more jobs nowSite Supervisor (ECMO Licensed) - URGENT - $3,500 - $4,500
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Urgent! Automation Engineer (Process Control)
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Urgent: Product Engineer (MNC/East)
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Accounts Assistant (AP/AR/GL) - Bugis/NAFA/Fortune Centre - Urgent hiring $3600
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Urgent ! Business Development Executive (Data Center)
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Preschool Assistant Teacher - Tampines #URGENT- 0221
The Supreme HR Advisory
L2 English Language Teacher @ Central Region (Up to $4500 + AWS) #URGENT - 0221
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(Urgent) Accountant / Accounts Executive| Ups $5000/ $4000 | North/ Central
StaffKing Pte Ltd
*Urgent* 1 Year Contract Quality Assurance Analyst (CDD/KYC) #NJE
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URGENT: Product Specialist (medical device/respiratory products) [AJ16]
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Beautician (Urgent Hiring |Orchard Centre] -2323
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Learning & Development Admin/Exec URGENT!
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Urgent - Technical Manager (Electrical) | Good Basic
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Service Desk Agent (Urgent Hiring)
Job summary
A prominent IT services company in Singapore is seeking an IT Helpdesk Support to provide first call resolution for IT incidents via phone and email. Ideal candidates should have a diploma in IT, at least one year of experience in helpdesk support, and strong troubleshooting, communication, and problem-solving skills. Shift rotations are required to deliver exceptional customer service.
Qualifications
- Min. 1 year IT helpdesk / desktop support experience.
- Strong communication and problem-solving skills.
- Willing and able to work on shift rotations.
Responsibilities
- Provide first call resolution via phone/email for IT incidents.
- Troubleshoot and escalates issues to L2 engineers when needed.
- Track cases, update customers and ensure closure within SLA.
- Assist with Active Directory password resets and MS Outlook support.
Skills
Education
Tools
Provide first call resolution via phone/email for IT incidents.
Troubleshoot and escalates issues to L2 engineers when needed.
Track cases, update customers and ensure closure within SLA.
Assist with Active Directory password resets and MS Outlook support.
Deliver a great customer experience every time.
- Diploma in IT or related fields.
- Min. 1 year IT helpdesk / desktop support experience.
- Knowledge of Windows OS, MS Outlook, Active Directory.
- Strong communication and problem-solving skills.
- Willing and able to work on shift rotations.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.