Customer Service Executive (Basic up to: $3600 / Training School / Night & Weekend shift required)

STAFFKING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading training organization based in Singapore is seeking a candidate for course administration and training operations support. The role involves handling enquiries, managing vendor relationships, and assisting in marketing outreach. Ideal candidates should have experience in customer service. The position offers a basic salary of $3600, with additional variable bonuses, and a career progression path within the company.

Qualifications

• Candidate with customer service experience is welcome.

Responsibilities

• Handle enquiries, course registrations, and day-to-day training administration efficiently.
• Assist with course delivery, manage urgent training requests, and generate reports for performance tracking.
• Support marketing activities, update collaterals, and assist in outreach events.
• Source, negotiate, and monitor outsourcing partners and vendors.
• Collaborate with internal teams and external partners to enhance the training centre’s reputation.

Job description

Summary:

• 5 days / Office Hours (will required night / weekend shift)
• Basic $3600 + Variable Bonus
• Company with career progression

Job Responsibilities:

• Course Administration
• Handle enquiries, course registrations, and day-to-day training administration efficiently
• Training Operations Support
• Assist with course delivery, manage urgent training requests, and generate reports for performance tracking.
• Marketing & Outreach
• Support marketing activities, update collaterals, and assist in outreach events such as seminars, roadshows, and corporate programmes.
• Supplier & Vendor Management
• Source, negotiate, and monitor outsourcing partners and vendors to ensure service quality and compliance.
• Stakeholder Engagement
• Collaborate with internal teams and external partners to enhance the Training Centre’s reputation and increase course demand.

Requirement:

• Candidate with customer service are welcome

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Ng Jia Yee (R22109579)

EA License No: 20C0358