Sales Admin (URGENT!) #ESY

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a candidate to coordinate service parts quotations and manage customer inquiries. The role includes duties such as consulting with service teams across Singapore, Japan, and the USA, entering orders into the CRM and ERP systems, and ensuring effective communication with customers. Candidates should have strong organizational skills and attention to detail. Interested individuals should email their resumes for consideration.

Responsibilities

• Coordinate with service parts teams in Singapore, Japan & USA for quotations.
• Consult with internal and external customers to resolve issues.
• Enter quotations and orders into CRM & ERP systems.
• Ensure commercial terms are met, such as Letters of Credit deadlines.
• Review and resolve discrepancies in customer purchase orders.
• Prepare Order Acknowledgements.
• Raise Purchase Requisitions for Service Parts POs.
• Coordinate internal inter-company quotations.
• Use CRM and ERP efficiently for customer needs.
• Coordinate delivery schedules and arrange shipments.
• Research item requirements and calculate costs for orders.
• Maintain records of Service Parts activity.

Job description

Job scope:

• Coordinate with Singapore, Japan & USA service parts teams to obtain external customer quotations and clarifications for off-shore inquiries
• Consult with both internal and external customers to resolve issues & queries
• Enter service parts quotations and orders into the company’s CRM & ERP systems.
• Identify & ensure that commercial terms are met (i.e. Letters of Credit deadlines, shipment preferences, lead-time commitments.
• Review and resolve any technical and commercial discrepancies in customer purchase orders in consultation with Sales
• Prepare Order Acknowledgements
• Raise Purchase Requisitions and send to Logistics / Purchase for Service Parts PO execution
• Coordinate with Japan & USA service parts teams to obtain internal inter-company quotations and clarifications for on-shore inquiries
• Effective use of the CRM and ERP system to efficiently service customer needs.
• Coordinate delivery schedule with factory and arrange the shipment to customer.
• Research item requirements in ERP, Lotus Notes or other information sources and calculate costs and prices for quotations and orders with support from internal customers such as Finance, Logistics, Sales & Japan/USA service parts
• Maintain records of Service Parts activity and business for both on-shore and off-shore quotation

Interested candidates, please email your resume to [e-mail]

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted