Urgent Care Service Lead — Patient Care & Operations

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare provider in Singapore is looking for a dedicated service manager to ensure smooth operations and enhance patient care. The role involves managing daily operations, implementing service initiatives, and supporting staff well-being. Candidates should have a minimum degree with service-related experience or a diploma with significant experience, along with strong leadership and communication skills. This is an excellent opportunity to contribute to a dynamic healthcare environment.

Qualifications

• Minimum degree with 2 years of service-related experience, knowledge of healthcare operations is advantageous.
• Diploma holders with at least 5 years of relevant experience may be considered.
• Proficient in computer skills.

Responsibilities

• Ensure daily smooth operation and department readiness.
• Manage ground operational issues and complaints.
• Implement service initiatives and provide training to staff.
• Look into staff well-being matters and improve team dynamics.
• Do manpower planning and workflows.
• Assist in implementing new systems and technology.

Skills

Leadership experience

Good communication skills

Interpersonal skills

Ability to multitask

Proficient in computer skills

Education

Minimum degree

Diploma with 5 years relevant experience

Job description

A leading healthcare provider in Singapore is looking for a dedicated service manager to ensure smooth operations and enhance patient care. The role involves managing daily operations, implementing service initiatives, and supporting staff well-being. Candidates should have a minimum degree with service-related experience or a diploma with significant experience, along with strong leadership and communication skills. This is an excellent opportunity to contribute to a dynamic healthcare environment.