[Urgent!] Customer Service Officer [Training School] (Basic up to: $3600 / Night & Weekend shif[...]

STAFFKING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A training company in Singapore is seeking a candidate for course administration and training operations support. Responsibilities include handling inquiries, managing training requests, and supporting marketing activities. Previous customer service experience is welcomed. This position offers a basic salary of $3600 and a variable bonus, with opportunities for career progression.

Qualifications

• Customer service experience is welcomed.

Responsibilities

• Handle enquiries, course registrations, and day-to-day training administration efficiently.
• Assist with course delivery, manage urgent training requests, and generate reports for performance tracking.
• Support marketing activities, update collaterals, and assist in outreach events.
• Source, negotiate, and monitor outsourcing partners and vendors.
• Collaborate with internal teams and external partners.

Job description

Summary:

• 5 days / Office Hours (will required night / weekend shift)
• Basic $3600 + Variable Bonus
• Company with career progression

Job Responsibilities:

• Course Administration
• Handle enquiries, course registrations, and day-to-day training administration efficiently
• Training Operations Support
• Assist with course delivery, manage urgent training requests, and generate reports for performance tracking.
• Marketing & Outreach
• Support marketing activities, update collaterals, and assist in outreach events such as seminars, roadshows, and corporate programmes.
• Supplier & Vendor Management
• Source, negotiate, and monitor outsourcing partners and vendors to ensure service quality and compliance.
• Stakeholder Engagement
• Collaborate with internal teams and external partners to enhance the Training Centre’s reputation and increase course demand.

Requirement:

• Candidate with customer service are welcome

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Ng Jia Yee (R22109579)

EA License No: 20C0358