Site Supervisor à Singapour
Lead Waiter Supervisor: Service Excellence & Ops
SO GOOD SEAFOOD RESTAURANT PTE. LTD.
Waiter / Waitress Supervisor
SO GOOD SEAFOOD RESTAURANT PTE. LTD.
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waitress Supervisor
Résumé du poste
A local restaurant management company in Singapore seeks a Supervisor to oversee restaurant operations. Responsibilities include hiring and training staff, managing work schedules, ensuring hygiene standards, and enhancing customer service. The ideal candidate should have a high school diploma or GED, supervisory experience, and strong management and organizational skills. Exceptional customer service and communication abilities are essential for handling customer inquiries effectively.
Qualifications
- Proven experience working as a supervisor.
- Ability to work in a fast-paced environment.
- Ability to stand for extended periods.
Responsabilités
- Screening, interviewing, hiring, and training restaurant staff.
- Managing restaurant staff's work schedules.
- Conducting regular inspections of the restaurant kitchen.
- Overseeing food preparation and storage.
- Checking on dining customers for feedback.
- Monitoring inventory and ensuring adequate stock.
- Monitoring the restaurant’s cash flow.
- Reviewing customer surveys for service improvement.
- Resolving customer complaints professionally.
Connaissances
Formation
- Screening, interviewing, hiring, and training restaurant staff.
- Managing restaurant staff's work schedules.
- Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
- Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
- Checking in on dining customers to enquire about food quality and service.
- Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
- Monitoring the restaurant’s cash flow and settling outstanding bills.
- Reviewing customer surveys to develop and implement ways to improve customer service.
- Resolving customer complaints in a professional manner.
- High school diploma or GED.
- Proven experience working as a supervisor.
- The ability to work in a fast-paced environment.
- The ability to stand for extended periods.
- Strong management skills.
- Excellent organizational skills.
- Effective communication skills.
- Exceptional customer service skills.
Jober Pte Ltd UEN 201616711G
EA License No: 16C8401
XING CHONG | Registration No: R22109860
#SGUnitedJobs
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.