Front Desk Supervisor: Elevate Guest Experience & Operations

IBIS; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A prestigious hotel chain in Singapore is seeking a Front Office Supervisor to manage daily Front Desk operations. The candidate will lead the team, ensuring high levels of service and smooth operations. Responsibilities include coordinating with housekeeping, resolving guest issues, and training team members. A Bachelor's degree in hospitality and at least 3 years of relevant experience are required. This role is pivotal in creating a welcoming atmosphere and maintaining high service standards.

Qualifications

• Minimum 3 years of relevant experience in a similar capacity.
• Previous experience in a similar leadership role is an asset.
• A service-focused personality is essential.

Responsibilities

• Oversee day-to-day operations of the Front Desk.
• Assist in ensuring smooth front office operations.
• Support Receptionists in daily tasks.

Skills

Leadership

Customer service

Problem-solving

Interpersonal skills

Education

Bachelor's Degree or Diploma in Hospitality Management

Tools

Opera

Job description

A prestigious hotel chain in Singapore is seeking a Front Office Supervisor to manage daily Front Desk operations. The candidate will lead the team, ensuring high levels of service and smooth operations. Responsibilities include coordinating with housekeeping, resolving guest issues, and training team members. A Bachelor's degree in hospitality and at least 3 years of relevant experience are required. This role is pivotal in creating a welcoming atmosphere and maintaining high service standards.