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4 007 postes de

Risk Management à United States

ServiceNow Solution Architect

COGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD.

Singapour
Sur place
SGD 80 000 - 150 000
Il y a 5 jours
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Assistant Project Manager (Cyber) | Yearly renewable contract | Up to 5.6k

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ServiceNow Solution Architect
COGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD.
Singapour
Sur place
SGD 80 000 - 150 000
Plein temps
Il y a 5 jours
Soyez parmi les premiers à postuler

Résumé du poste

A leading technology solutions company in Singapore is seeking an experienced enterprise solution architect to guide ServiceNow implementations. The ideal candidate will have at least 7 years of IT experience, with a strong focus on ServiceNow architecture and proven leadership in delivering large-scale projects. This role requires excellent strategic thinking and communication skills, as well as expertise across various ServiceNow products.

Qualifications

  • 7+ years of enterprise IT experience with 3+ years in ServiceNow architecture.
  • Proven record of leading large-scale ServiceNow implementations.
  • Experience architecting across multiple ServiceNow products.

Responsabilités

  • Develop ServiceNow enterprise architecture vision and roadmap.
  • Architect end-to-end ServiceNow solutions using best practices.
  • Guide implementation teams on architectural standards.

Connaissances

Enterprise IT experience
ServiceNow architecture
Business acumen
Strong communication skills

Formation

Bachelor's degree in Computer Science, Information Technology

Outils

JavaScript
AngularJS
REST / SOAP web services
ServiceNow platform
Description du poste
Roles & Responsibilities

This role requires enterprise solution architect-level skills to assess current applications and supporting systems and articulate how ServiceNow can integrate with and/or modernize these applications. The ideal candidate will possess strong business acumen and the ability to clearly explain strategies for ServiceNow, supported by thorough technical and business understanding. The ideal candidate will have experience and deep technical expertise in the ServiceNow platform and multiple modules such as IT Service Management (ITSM), Customer Service Management (CSM), Integrated Risk Management (IRM), Strategic Portfolio Management (SPM), Source-to-pay. Candidate with experience with Public Sector Digital Services (PSDS) will be highly preferred.

Core Responsibilities
Strategic Leadership
  • Spearhead the development of ServiceNow enterprise architecture vision and roadmap aligned with business objectives
  • Drive innovation through emerging ServiceNow capabilities including Now Intelligence, Process Optimization, and Integration Hub
  • Lead architectural decisions for complex, multi-workstream ServiceNow implementations
  • Establish centre of excellence frameworks and governance models for sustainable platform growth
  • Articulate the value of ServiceNow to C‑Suite stakeholders
Solution Design & Implementation
  • Architect end‑to‑end ServiceNow solutions incorporating best practices in security, scalability, and performance
  • Design modern user experiences leveraging Next Experience UI, Mobile capabilities, and Virtual Agent
  • Develop integration architectures using Integration Hub, Flow Designer, and API frameworks
  • Implement AI‑powered solutions using Now Assist, Natural Language Understanding, and Predictive Intelligence
  • Leverage ServiceNow's Hyperautomation capabilities including RPA Hub, Process Optimization, and Integration Hub
Technical Leadership
  • Guide implementation teams on architectural patterns, coding standards, and best practices
  • Design scalable solutions using ServiceNow's Common Service Data Model (CSDM)
  • Architect cross‑platform solutions integrating ServiceNow with enterprise systems
  • Establish technical governance frameworks and platform standards
  • Lead technical discovery workshops and architecture review sessions
Innovation & Continuous Improvement
  • Research and evaluate new ServiceNow features and capabilities
  • Drive adoption of modern development practices including DevOps and Agile
  • Mentor team members on ServiceNow best practices and emerging technologies
  • Conduct regular architecture assessments and optimization reviews
Required Qualifications
Experience
  • 7+ years of enterprise IT experience with 3+ years specifically in ServiceNow architecture
  • Proven track record leading at least 3 large‑scale ServiceNow implementations
  • At least 2 major implementations after achieving CTA certification
  • Experience architecting solutions across multiple ServiceNow products that includes Integrated Risk Management (a must), Customer Service Management, Strategic Portfolio Management (SPM), Public Sector Digital Services (PSDS)
  • Experience working in hybrid global delivery setup with geographically distributed teams
Technical Expertise
  • Deep understanding of ServiceNow platform architecture and capabilities
  • Expert knowledge of Now Platform App Engine
  • Integration Hub and Flow Designer
  • Service Graph CMDB
  • Now Intelligence & AI capabilities
  • Performance Analytics
  • Next Experience UI Framework
  • Strong scripting skills in JavaScript, AngularJS, and REST / SOAP web services
  • Experience with modern integration patterns and technologies
  • Experience with UI Builder and Service Portals
Certifications
  • ServiceNow Certified Technical Architect (CTA)
  • ServiceNow Certified Implementation Specialist (CIS) – Multiple products, including CIS‑RC
  • ServiceNow Certified System Administrator (CSA)
  • Additional certifications in relevant ServiceNow products preferred
Education
  • Bachelor's degree in Computer Science, Information Technology, or related field
Key Competencies
  • Strategic thinking and business acumen
  • Strong communication and stakeholder management
  • Problem‑solving and analytical skills
  • Team leadership and mentoring
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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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