Reporting jobs in Singapore

We are looking for a proactive and detail-oriented IT, ERP & Facilities Executive to support and enhance our technology systems, website/server infrastructure, and operational facilities. This role ensures the smooth functioning of our ERP system, IT environment, and essential equipment by coordinating with vendors for troubleshooting and maintenance.

• Maintain, support, and troubleshoot the company’s ERP system, Microsft BC (e.g., inventory, sales, purchasing, finance modules).
• Manage user accounts, permissions, workflows, and master data within the ERP.
• Work with internal teams to understand operational needs and configure ERP functions accordingly.
• Coordinate with external vendors for ERP enhancements, updates, and issue resolution.
• Generate and automate reports for management, including sales, stock, costing, and operational dashboards.

• Provide day-to-day IT support to all staff (hardware, software, network, email, and account access).
• Set up, maintain, and troubleshoot computers, printers, servers, and network devices.
• Manage data backup systems, cloud storage, and ensure cybersecurity best practices.
• Monitor and maintain company-wide IT assets and licensing.
• Assist in onboarding/offboarding staff with IT setups and access control.

• Manage and monitor the company’s website hosting, servers, and backend infrastructure.
• Troubleshoot website performance issues, uptime, DNS, SSL renewal, and security vulnerabilities.
• Liaise with developers, hosting providers, or e-commerce partners for updates, bug fixes, and feature enhancements.
• Ensure regular backups, server security patches, and compliance with data protection standards.
• Support integrations between ERP, website, and other digital platforms.

• Coordinate with machinery and equipment vendors for troubleshooting, repair, and scheduled maintenance.
• Act as the primary contact for contractors handling cold room systems, freezers, weighing scales, packing machinery, office equipment, CCTV, and other facility-related hardware.
• Maintain a vendor list, service logs, and maintenance schedules.
• Monitor equipment performance and elevate issues early to reduce downtime.
• Support basic on-site troubleshooting before engaging external technicians.
• Assist in facility-related improvement projects or upgrades.

• Identify opportunities to streamline workflows through digital tools, automation, or ERP enhancements.
• Support implementation of new IT systems, integrations, digitalisation projects (e.g., CRM, WMS, e-commerce integrations), or hardware upgrades.
• Provide training to staff on ERP, IT systems, or equipment usage.

• Diploma or Degree in Information Technology, Computer Science, Business IT, or related field.
• 1–3 years of relevant experience in IT support or ERP system management (experience in wholesale, FMCG, or logistics industries is a plus).
• Good understanding of ERP systems, SQL, databases, and reporting tools.
• Strong troubleshooting skills with hands‑on experience in Windows OS, networks, and peripherals.
• Resourceful, structured, and able to manage multiple priorities.
• Good communication and stakeholder management skills.

• Join a dynamic, growing company where your work directly impacts daily operations.
• Opportunities to lead digitalisation projects and shape system improvements.
• Supportive team environment with room for growth and development.