Motor Claims & Customer Service Lead (Automotive)

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading automotive company in Singapore is seeking an Assistant Manager for Customer Service to lead the Motor Claims team. The ideal candidate should have a diploma and at least 8 years’ experience in a customer service environment, with supervisory experience in the automotive industry. This role focuses on ensuring exceptional customer engagement and efficient accident reporting processes. Interested applicants should email updated resumes to the provided contact.

Benefits

Supportive, performance-driven culture

Growth opportunities in cutting-edge automotive technology

Qualifications

• Minimum Diploma holder with at least 8 years of experience in Customer Service and Retail.
• At least 2 years in a supervisory role.
• Prior experience in the Automotive Industry is required.

Responsibilities

• Lead and support the Motor Claims team in delivering exceptional customer service.
• Guide customers through the accident reporting process.
• Ensure proper follow-up on accident reporting cases.

Skills

Customer Service

Operational Excellence

Customer Engagement

Conflict Resolution

Education

Diploma

Job description

A leading automotive company in Singapore is seeking an Assistant Manager for Customer Service to lead the Motor Claims team. The ideal candidate should have a diploma and at least 8 years’ experience in a customer service environment, with supervisory experience in the automotive industry. This role focuses on ensuring exceptional customer engagement and efficient accident reporting processes. Interested applicants should email updated resumes to the provided contact.