Sale Support Coordinator/Inside Sales Representative

JDA WMS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics solutions provider in Singapore is looking for a Sales Support Executive to assist the sales team in managing customer communications and coordinating order deliveries. The ideal candidate will handle administrative tasks, prepare quotations, and provide post-sales support. Strong cold-calling experience and proficiency in Microsoft Excel are essential. Join our team to contribute to our dynamic environment.

Qualifications

• Experience in Cold-calling and Sales support task.
• Experience in connector/component will be a plus.
• Ability to manage multiple tasks and work independently.

Responsibilities

• Make outbound calls to potential clients.
• Assist the sales team in preparing quotations.
• Coordinate and ensure smooth delivery for all confirmed orders.
• Prepare documentation including quotations and purchase orders.
• Provide after-sales customer support.
• Manage general administrative tasks.
• Use Microsoft Excel for data analysis and reporting.
• Issue purchase orders and control documentation.

Skills

Cold-calling experience

Sales support experience

Good communication skills

Interpersonal skills

Attention to detail

Organisational skills

Tools

Microsoft Office

Microsoft Excel

Job description

Job Summary

The Sales Support Executive will assist the sales team by managing customer communications, supporting order processing, and ensuring smooth delivery coordination. The role involves handling administrative tasks, preparing quotations, and providing post-sales support where required.

Key Responsibilities

• Make outbound calls to potential clients from an assigned leads database.
• Assist the sales team in preparing quotations and responding to customer enquiries.
• Coordinate and ensure smooth delivery for all confirmed orders.
• Prepare and process required documentation, including quotations, purchase orders to suppliers, and delivery arrangements.
• Provide after-sales customer support when necessary.
• Manage general administrative and ad-hoc tasks as assigned.
• Use Microsoft Excel to perform data analysis and support reporting needs.
• Issue purchase orders and ensure proper documentation control.

Requirements

• Experience in Cold-calling and Sales support task
• Experience in connector/component will be a plus
• Good communication and interpersonal skills.
• Ability to manage multiple tasks and work independently.
• Proficient in Microsoft Office, especially Excel.
• Strong attention to detail and good organisational skills.

If interested, please submit your application to [e-mail] with your expected salary and resume.

We regret that only short-listed candidates will be contacted shortly. By submitting your application or resume, you agree to the collection, use, retention, and sharing of your personal information with potential employers for their assessment.

JDA WMS Pte Ltd | EA Personnel: Pham Thi Tuyet Mai

EA License No: 23S1595 | EA Registration No: R25127838