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Descripción de la vacante
A leading music education institution in Singapore is seeking a Centre Manager to lead a team of Customer Service Executives. The role involves mentoring staff, achieving sales targets, and providing exceptional customer service. Candidates should have 2-3 years of experience in customer service, including leadership experience. Proficiency in English is required, and being bilingual is preferred. This position offers a gross salary of $4,000 - $4,500 along with medical coverage and opportunities for professional development.
Servicios
Gross Salary of $4,000 - $4,500
Performance and Incentive Bonuses
Medical and Insurance Coverage
14 days of Annual Leaves and Sick Leaves
In-House Learning and Development
Professional Career Development Opportunities
Complimentary Music Lessons
Supportive Company Culture
Provided IT Equipment
Formación
At least 2-3 years’ experience in customer service, 1 year in a management role.
Strong proficiency in written and spoken English; bilingual/trilingual is a plus.
Ability to work retail hours and weekends.
Responsabilidades
Conduct sales calls and achieve monthly targets.
Mentor team members to reach individual targets.
Handle customer inquiries professionally.
Support team activities and events for lead generation.
Conocimientos
Customer service
Leadership
Sales skills
Problem solving
Adaptability
Descripción del empleo
A leading music education institution in Singapore is seeking a Centre Manager to lead a team of Customer Service Executives. The role involves mentoring staff, achieving sales targets, and providing exceptional customer service. Candidates should have 2-3 years of experience in customer service, including leadership experience. Proficiency in English is required, and being bilingual is preferred. This position offers a gross salary of $4,000 - $4,500 along with medical coverage and opportunities for professional development.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.