Centre Manager: Music Education Growth Leader

AUREUS (CAUSEWAY POINT) PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading music education institution in Singapore is seeking a Centre Manager to lead a team of Customer Service Executives. The role involves mentoring staff, achieving sales targets, and providing exceptional customer service. Candidates should have 2-3 years of experience in customer service, including leadership experience. Proficiency in English is required, and being bilingual is preferred. This position offers a gross salary of $4,000 - $4,500 along with medical coverage and opportunities for professional development.

Benefits

Gross Salary of $4,000 - $4,500

Performance and Incentive Bonuses

Medical and Insurance Coverage

14 days of Annual Leaves and Sick Leaves

In-House Learning and Development

Professional Career Development Opportunities

Complimentary Music Lessons

Supportive Company Culture

Provided IT Equipment

Qualifications

• At least 2-3 years’ experience in customer service, 1 year in a management role.
• Strong proficiency in written and spoken English; bilingual/trilingual is a plus.
• Ability to work retail hours and weekends.

Responsibilities

• Conduct sales calls and achieve monthly targets.
• Mentor team members to reach individual targets.
• Handle customer inquiries professionally.
• Support team activities and events for lead generation.

Skills

Customer service

Leadership

Sales skills

Problem solving

Adaptability

Job description

A leading music education institution in Singapore is seeking a Centre Manager to lead a team of Customer Service Executives. The role involves mentoring staff, achieving sales targets, and providing exceptional customer service. Candidates should have 2-3 years of experience in customer service, including leadership experience. Proficiency in English is required, and being bilingual is preferred. This position offers a gross salary of $4,000 - $4,500 along with medical coverage and opportunities for professional development.