Centre Manager: Music Education Growth Leader

AUREUS (RIVERVALE MALL) PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading music education provider in Singapore seeks a Centre Manager to lead a team of Customer Service Executives. The ideal candidate will possess strong sales and customer service skills, with a minimum of 2-3 years of experience in the field and at least 1 year in a managerial position. This role requires adaptability, strong leadership skills, and effective communication. The company offers a gross salary range of $4,000 - $4,500, alongside various performance bonuses and professional growth opportunities.

Benefits

Gross Salary of $4,000 - $4,500

Performance and Incentive Bonuses

Medical and Insurance Coverage

14 days of Annual Leaves and Sick Leaves

In-House Learning and Development

Professional Career Development Opportunities

Complimentary Music Lessons

Vibrant and Supportive Company Culture

Work Equipment including IT Devices

Qualifications

• 2-3 years experience in the customer service field, 1 year in management.
• Available for retail hours and weekends.
• Strong adaptability and leadership skills.

Responsibilities

• Conduct outgoing sales calls daily.
• Achieve sales and lead generation targets.
• Mentor and develop team members.
• Answer incoming calls and emails professionally.
• Support team with lead generation and conversions.
• Ensure high customer service standards.
• Manage teacher growth plans.

Skills

Customer service leadership

Sales skills

Organization

Problem solving

English proficiency

Job description

A leading music education provider in Singapore seeks a Centre Manager to lead a team of Customer Service Executives. The ideal candidate will possess strong sales and customer service skills, with a minimum of 2-3 years of experience in the field and at least 1 year in a managerial position. This role requires adaptability, strong leadership skills, and effective communication. The company offers a gross salary range of $4,000 - $4,500, alongside various performance bonuses and professional growth opportunities.