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E-Commerce Sales Executive / Manager
Zusammenfassung
A leading e-commerce company in Singapore is seeking an E-commerce Sales Executive to join their Ecommerce Team. The role involves preparing product listings on various e-commerce platforms, responding to customer inquiries, and collaborating with different departments to meet sales targets. Candidates must have 2-3 years of relevant experience, be knowledgeable about platforms like Shopee and Lazada, and possess excellent communication skills. A positive attitude and initiative are essential for success in this role.
Qualifikationen
- 2-3 years of working experience in e-commerce or related field.
- Familiarity with platforms like Shopee and Lazada is essential.
- Strong communication and interpersonal skills are required.
Aufgaben
- Prepare and upload product listings on e-commerce platforms.
- Respond to e-commerce customer inquiries via multiple channels.
- Collaborate with departments to ensure sales targets are met.
Kenntnisse
Tools
We are looking for an E-commerce Sales Executive to be part of our Ecommerce Team.
- Prepare and upload product listing including content for various e-commerce partner’s platforms such as Shopee, Lazada, Qoo10, Facebook, etc in Singapore
- Maintain and ensure all products information such as pricing, inventory, etc are up to date and available-to-sell
- Receive and respond to eCommerce customer inquiries and concerns. Coordinating customer service through web chat, phone, and emails
- Managing eCommerce customer’s comments and review through social media
- Work closely with various departments head to plan and execute all marketing strategies in order to achieve the sale target
- Consolidate sales performance from each platform for reporting and recommendation purposes
- Other days to days of operation. Logistics-related matters regarding running an e-commerce business
- At least 2-3 years of working experience in the related field
- Highly knowledgeable with Shopee, Lazada
- Excellent communication and interpersonal skills, both written and verbal.
- Highly initiative with positive energy
- Process good attitude towards learning and improving
- Basic understanding of design software such as Adobe Photoshop/Illustrator, not a must but a plus point
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