E-Commerce Sales Executive / Manager

SINGGATE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading e-commerce company in Singapore is seeking an E-commerce Sales Executive to join their Ecommerce Team. The role involves preparing product listings on various e-commerce platforms, responding to customer inquiries, and collaborating with different departments to meet sales targets. Candidates must have 2-3 years of relevant experience, be knowledgeable about platforms like Shopee and Lazada, and possess excellent communication skills. A positive attitude and initiative are essential for success in this role.

Qualifications

• 2-3 years of working experience in e-commerce or related field.
• Familiarity with platforms like Shopee and Lazada is essential.
• Strong communication and interpersonal skills are required.

Responsibilities

• Prepare and upload product listings on e-commerce platforms.
• Respond to e-commerce customer inquiries via multiple channels.
• Collaborate with departments to ensure sales targets are met.

Skills

Knowledge of e-commerce platforms (Shopee, Lazada)

Excellent communication skills

Interpersonal skills

Positive attitude

Initiative

Tools

Adobe Photoshop

Adobe Illustrator

Job description

Job Description & Requirements

We are looking for an E-commerce Sales Executive to be part of our Ecommerce Team.

What will you do:

• Prepare and upload product listing including content for various e-commerce partner’s platforms such as Shopee, Lazada, Qoo10, Facebook, etc in Singapore
• Maintain and ensure all products information such as pricing, inventory, etc are up to date and available-to-sell
• Receive and respond to eCommerce customer inquiries and concerns. Coordinating customer service through web chat, phone, and emails
• Managing eCommerce customer’s comments and review through social media
• Work closely with various departments head to plan and execute all marketing strategies in order to achieve the sale target
• Consolidate sales performance from each platform for reporting and recommendation purposes
• Other days to days of operation. Logistics-related matters regarding running an e-commerce business

What is takes:

• At least 2-3 years of working experience in the related field
• Highly knowledgeable with Shopee, Lazada
• Excellent communication and interpersonal skills, both written and verbal.
• Highly initiative with positive energy
• Process good attitude towards learning and improving
• Basic understanding of design software such as Adobe Photoshop/Illustrator, not a must but a plus point