Programmatic Account Manager

ASPIRE GLOBAL NETWORK PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading independent ad-tech platform is seeking an Associate Client Success Manager in Singapore. This role focuses on building strong client relationships, ensuring successful campaign execution, and delivering outstanding service. The ideal candidate has over 2 years' experience in a client-facing role within ad tech or digital media, strong communication skills, and proficiency in data analysis. You will collaborate closely with internal teams to elevate the client experience and contribute to long-term success.

Qualifications

• 2+ years in a client‑facing role within ad tech, digital media, or programmatic advertising.
• Familiarity with DSPs, ad servers, and analytics tools.
• Ability to interpret performance data and provide client-friendly insights.

Responsibilities

• Act as a key point of contact for assigned clients.
• Support onboarding and guide clients through setup.
• Monitor client health and identify potential risks.

Skills

Client relationship management

Attention to detail

Problem-solving

Communication skills

Proficiency in Excel/Google Sheets

Tools

DSPs (e.g., DV360, The Trade Desk)

Ad servers

Analytics tools

Job description

A leading independent ad-tech platform empowering marketers to create, deliver, measure, and optimize advertising experiences people genuinely enjoy are looking for their next hire in Singapore.

ABOUT THE ROLE

As an Associate Client Success Manager, you’ll be at the heart of the client relationships. You’ll ensure advertisers and agencies get the most value out of our solutions through thoughtful service, problem-solving, and strong partnership. Working closely with internal teams, you’ll support seamless campaign execution, elevate the client experience, and contribute to long-term success.

This role is perfect for someone who enjoys working with clients, has a sharp eye for detail, and takes pride in delivering work that builds trust.

PRIMARY RESPONSIBILITIES

• Act as a key point of contact for assigned clients, ensuring timely communication and resolution of requests
• Support onboarding by guiding clients through setup, adoption, and best practices
• Monitor client health and proactively identify potential risks or opportunities
• Operational Coordination
• Partner with cross-functional teams to ensure flawless execution of client needs
• Track deliverables, timelines, and SLAs to uphold service excellence
• Maintain accurate documentation and client records across internal systems
• Performance & Feedback
• Gather and summarise client feedback to drive internal improvements

REQUIRED SKILLS & EXPERIENCE

• 2+ years in a client‑facing role within ad tech, digital media, or programmatic advertising
• Familiarity with DSPs (e.g., DV360, The Trade Desk), ad servers, and analytics tools
• Experience supporting campaign launches, creative trafficking, and troubleshooting delivery issues
• Ability to interpret performance data and turn it into clear, client‑friendly insights
• Strong proficiency with Excel/Google Sheets
• Excellent communication skills and a proactive, solutions‑focused approach
• Ability to manage multiple accounts and campaigns with strong attention to detail

Interested? Apply now! Or you may email your updated CV directly to our consultant, Alycia Brady at [e-mail].

EA License No.: R1326872

Agency License No.: 11C4388