Computer Science jobs in United States

Job Responsibilities:

• Plan and propose new service ideas or enhancements to improve the MIMS user service.
• Assess and prioritize multiple ideas using frameworks like RICE, considering impact, reach, confidence, and effort.
• Analyze industry trends, competitor activities, and best practices to provide actionable insights that drive the development and enhancement of MIMS’ user service strategies.
• Continuously monitor and assess competitors’ user services, features, and engagement strategies within the healthcare information market to identify opportunities for improvement
• Contribute to the planning and design of new user services, features, and support tools by leveraging research insights and understanding of user needs.
• Evaluate the quantitative results of each service enhancement to validate the effectiveness and impact of the service enhancements.

Skills & Qualifications:

• Education: Degree in Business, Marketing, Computer Science, or a related field (healthcare background is a plus).
• Experience: 3-5 years in product management, user service planning, or similar roles in healthcare, technology, or user support environments.
• Industry Knowledge: Familiarity with healthcare information platforms and user-centric service practices.
• Digital marketing tool experience, e.g. SEO, GTM, GA, UX tool, Access heatmap tool, recommendation tool, CDP, point program, etc.
• Experience in internet service company operating across multiple countries with traffic more than 100K session per month (better if healthcare service)