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Assistant Manager, Family & Youth Specialist (Residential Home)
Job summary
A leading recruitment agency in Singapore is looking for an Assistant Manager, Family & Youth Specialist to oversee operations in a residential care setting for vulnerable youth. The role involves managing daily operations, staff training, and ensuring compliance with care standards. Ideal candidates should have a diploma, relevant experience with youths, and strong supervisory skills. This is a permanent position offering professional development and a supportive working environment.
Benefits
Qualifications
- Minimum Diploma qualification in a relevant field.
- 1-3 years of experience in residential care or youth services.
- Experience with vulnerable youths preferred.
Responsibilities
- Support daily residential operations and ensure staffing coverage.
- Supervise and support Family & Youth Specialist staff.
- Manage incidents and operational matters.
- Ensure compliance with internal policies and standards.
Skills
Education
- Location: Mattar
- Salary: Up to $4,800
- Attractive Benefit: Meals Provided, Year-End Bonus, Variable Bonus
- 5 Days Work Week (Shift-based working hours: 8:30 AM – 6:30 PM, or 11:00 AM – 9:00 PM)
- Opportunity to contribute to meaningful work supporting vulnerable youths
- Leadership exposure within a structured residential care environment
- Stable permanent role with opportunities for professional growth and development
Our client operates a residential care setting that supports youths from trauma backgrounds, providing a safe, structured, and nurturing environment focused on recovery, stability, and long-term development. The Assistant Manager, Family & Youth Specialist (FYS) plays a key supervisory and operational role within the Home. Working closely with senior stakeholders and shift leaders, this position supports daily residential operations, staff development, discipline management, and compliance with MSF Standards of Care to ensure quality service delivery and team effectiveness.
- Support daily residential operations and ensure adequate staffing coverage in line with MSF care ratios
- Supervise, guide, and support FYS staff, including onboarding, training, performance feedback, and discipline matters
- Review and approve staff rosters; coordinate coverage for unplanned absences
- Manage and elevate incidents, behavioural issues, and operational matters to senior management when required
- Oversee resident discipline processes, including participation in and chairing discipline-related meetings
- Ensure accurate documentation, reporting, and compliance with internal SOPs and regulatory standards
- Oversee medical administration processes, sick bay and safe room operations, and FYS-managed assets
- Support planning, audits, reporting, and business continuity for FYS functions
- Minimum Diploma qualification (Psychology or related discipline is an advantage)
- 1–3 years of relevant experience in residential care, youth services, or social services
- Experience working with vulnerable youths is preferred
- Able to manage sensitive situations, documentation, and operational requirements effectively
- Comfortable to support organisation-wide events or programmes on an ad-hoc basis, including weekends.
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to miya@mci.com.sg
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf
Kuan Mei Yang
Registration Number: R24124509
EA License No: 06C2859 (MCI Career Services Pte Ltd)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.