Architect jobs in Singapore
Enterprise Service Journey Architect
WORKFORCE SINGAPORE AGENCY
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Enterprise Service Journey Architect
Job summary
A leading workforce agency in Singapore is looking for a skilled professional to join their Enterprise Workforce Transformation programme. In this role, you will drive the design and implementation of service journeys and user experiences for an enterprise portal, collaborating across teams to enhance service delivery. Strong project management and communication skills are essential, along with an analytical mindset to optimize user journeys. This position offers a dynamic environment where you can make a significant impact on enterprise services.
Qualifications
- Strong expertise in designing and mapping service journeys and user experiences.
- Excellent project management skills for overseeing digital platform developments.
- Ability to articulate ideas and recommendations effectively through writing and presentations.
- Strong analytical skills to identify opportunities for service improvements.
Responsibilities
- Drive design and implementation of enterprise service journeys.
- Collaborate with teams to align business objectives with user experiences.
- Lead planning and execution of service design projects.
- Monitor performance and provide insights for optimizing user interactions.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.