2,089

Analyst jobs in Singapore

Production Support Analyst IS-68526

Infogain Solutions

Singapore
On-site
SGD 90,000 - 120,000
29 days ago
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IT Security Analyst (Cloud security / Entry level)

SCIENTEC CONSULTING PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
29 days ago

*Urgent* 1 Year Contract Quality Assurance Analyst (CDD/KYC) #NJE

RECRUIT EXPRESS PTE LTD

Singapore
On-site
SGD 60,000 - 80,000
29 days ago

Business Analyst (Operation) - 1 year contract - S$4k to S$6k

TALENT EDGE RECRUITMENT LLP

Singapore
On-site
SGD 60,000 - 80,000
29 days ago

(UP $4.7K) Data Analyst / Category Management Executive (Joo Koon)

PERSOL SINGAPORE PTE. LTD.

Singapore
Hybrid
SGD 60,000 - 80,000
29 days ago
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Treasury Operation Analyst

HELIUS TECHNOLOGIES PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
29 days ago

Cyber Security Risk Analyst

GREEN LINK DIGITAL BANK PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
29 days ago

Business Analyst

ITCONNECTUS PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
29 days ago
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Operations Analyst (Banking/Contract)

PERSOL

Singapore
On-site
SGD 60,000 - 80,000
29 days ago

Desk Quant Analyst

SQUAREPOINT SERVICES SINGAPORE PTE. LTD.

Singapore
On-site
SGD 70,000 - 100,000
29 days ago

Desk Quant Analyst - Trading Systems & Data

SQUAREPOINT SERVICES SINGAPORE PTE. LTD.

Singapore
On-site
SGD 70,000 - 100,000
29 days ago

Senior Financial Analyst (Manufacturing Industry)

PEOPLE PROFILERS PTE. LTD.

Singapore
On-site
SGD 80,000 - 100,000
29 days ago

AS400 COBOL ANALYST/PROGRAMMER (Banking - Loans & Trade)

D L RESOURCES PTE LTD

Singapore
On-site
SGD 60,000 - 85,000
29 days ago

Senior Analyst / AVP Loan Agency Admin Operations

Charterhouse Pte Ltd

Singapore
On-site
SGD 80,000 - 100,000
29 days ago

VP Business Risk Analyst - Markets 1LOD Control Testing (Singapore)

Citi

Singapore
On-site
SGD 70,000 - 100,000
29 days ago

Service Analyst

Citi

Singapore
On-site
SGD 40,000 - 60,000
29 days ago

Global Tech Partnerships Analyst - Fintech Growth & Strategy

Tink

Singapore
Hybrid
SGD 60,000 - 80,000
29 days ago

Analyst/Senior Analyst - Asset Management

TRI-CAP CONSULTING PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

(Sr) Asst Manager / Manager, Office of CMIO (2-Year Contract)

National University Hospital

Singapore
On-site
SGD 70,000 - 90,000
30+ days ago

ISC Data Analyst

Rockwell Automation

Singapore
Hybrid
SGD 60,000 - 80,000
30+ days ago

Analyst - Financial Planning & Analyst

Lagardère Travel Retail

Singapore
On-site
SGD 50,000 - 70,000
30+ days ago

Principal Analyst, Machine learning, Group Finance Analytics

SingHealth Group

Singapore
On-site
SGD 80,000 - 110,000
30+ days ago

Senior Analyst, Threat Detection and Response

SATS

Singapore
On-site
SGD 70,000 - 100,000
30+ days ago

Business Analyst (BA)

Vinova

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Senior Analyst - APAC Risk and Controls

Wise Payments

Singapore
On-site
SGD 80,000 - 100,000
30+ days ago

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Production Support Analyst IS-68526
Infogain Solutions
Singapore
On-site
SGD 90,000 - 120,000
Full time
29 days ago

Job summary

A leading technology services firm based in Singapore is seeking a Production Support Analyst with over 15 years of Mainframe experience and a strong background in CARDLINK systems. The role requires effective collaboration, proactive problem-solving, and management of application support requests. This position is essential for ensuring production stability and efficiency in daily processes. Candidates should hold a Bachelor’s degree in computer science and possess expert knowledge in COBOL, JCL, and related Mainframe tools.

Qualifications

  • At least 15 years of Mainframe experience.
  • At least 10 years of solid CARDLINK hands-on experience.
  • Prior application or production support experience is a plus.

Responsibilities

  • Manage daily health checks of applications and processes.
  • Perform in-depth analysis of production problems.
  • Ensure all incidents and changes are progressed effectively.
  • Identify opportunities to improve system efficiency.
  • Part of an on-call support team for production stability.

Skills

Manage support requests, incidents, issues, and tickets
Provide procedural and technical support
Collaborate with stakeholders
Attention to detail
Effective communication
Manage multiple tasks
Work independently and in a team
Proactive issue identification

Education

Bachelor’s degree in computer science or related field
15 years of Mainframe experience
10 years of CARDLINK hands-on experience

Tools

COBOL
JCL
VSAM
CICS
MQ Series
Ezytrieve
Endevor
File-Aid
Control-M
Job description

Role: Production Support Analyst

Job Requisition Number: IS-68526

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Key Responsibilities
  • Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and infrastructure teams to resolve incidents and/or mitigate outages.
  • Perform in-depth analysis of production problems, identify root causes and recommend solutions to resolve application malfunctions and prevent recurrence.
  • Ensure all incidents, incidents and changes are progressed efficiently and effectively to meet application service levels.
  • Help in identifying, coordinating and implementing initiatives/projects that promote efficiency and optimization of daily processes.
  • Proactively identify opportunities to improve system efficiency and/or availability.
  • The role is part of an on‑call support team (on‑rotation basis) that ensures production stability.
Key Requirements
  • Education:
    • Bachelor’s degree in computer science or related field.
    • At least 15 years of Mainframe experience.
    • At least 10 years of solid CARDLINK (Credit and Debit Card System) hands‑on experience.
  • Essential:
    • Manage support requests, incidents, issues, and tickets to deliver quality service for end‑users.
    • Provide procedural and technical support to various teams.
    • Collaborate with internal and external stakeholders.
    • Exhibit dedication and professionalism in all responsibilities.
    • Demonstrate attention to detail.
    • Communicate effectively across various channels.
    • Manage multiple tasks efficiently.
    • Work independently and as part of a team.
    • Proactively identify and address potential issues to avoid outages.
    • Prior application or production support experience is a plus.
  • Technical Skills:
    • Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.
    • Expert knowledge and use of Mainframe tools such as Endevor, File‑Aid, Control‑M.

Please forward your resume in MS Word format to Careers@infogainglobal.co.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.