Customer Service-Jobs in Saudi-Arabien

At Six Flags Qiddiya City, the Operator - Attraction Operations will ensure the safe, efficient, and enjoyable operation of rides and attractions.

This role is responsible for managing the daily functionality of assigned attractions, assisting guests, and upholding safety standards to deliver a world-class entertainment experience. The Operator will be a critical team member within the Attractions Operations Department, working closely with colleagues to maintain smooth operations.

JOB-SPECIFIC:

1. Operate rides and attractions in accordance with standard operating procedures and safety guidelines.
2. Conduct pre-opening and closing checks to ensure all equipment is in working order.
3. Start, stop, and reset attractions as needed, following all protocols to ensure a seamless experience.
4. Monitor ride performance and notify supervisors of any technical or operational issues.
5. Greet guests with a welcoming attitude and provide clear instructions on ride requirements and safety protocols.
6. Ensure all guests meet attraction requirements, such as height, weight, and health conditions, before boarding.
7. Address guest inquiries, concerns, or feedback in a friendly and professional manner.
8. Assist with queue management and crowd control, ensuring a safe and enjoyable environment.
9. Respond to ride emergencies or malfunctions promptly, following park emergency protocols.
10. Work closely with other team members to ensure smooth ride transitions and efficient operations.

Requirements
Education: A minimum of a high school diploma or equivalent is required.

Experience: 0-1 years of experience in a customer service, hospitality, or operations role. Previous experience in amusement parks, entertainment venues, or similar settings is a plus.

Skills:

1. Ability to learn attraction-specific controls and procedures.
2. Ability to work in a fast-paced environment.
3. Strong customer service skills, including clear communication, patience, and friendliness.
4. Ability to follow safety protocols and identify potential risks.
5. Teamwork-oriented mindset, working collaboratively with colleagues to achieve operational goals.
6. Capable of standing for extended periods and performing light physical tasks.

Languages: Fluent in English.

Core Competencies:

1. Self-Actualization & Fulfilment: Proficiency Level - EXCELLENT
2. Team Synergy & Development: Proficiency Level - EXCELLENT